FAQ's

Do I need an Informed K12 Account to fill out a form? 

You do not need an Informed K12 account to submit or access forms on the Informed K12 Platform, however, some forms may require that you verify you email address. 

Can I find a form I submitted without an account? 

Yes, Go to your email inbox and follow these steps: 

1. Search forms@informedk12.com.

2. Look for an email with a subject line beginning with "Submitted" or "Completed."
   Note: "Submitted" indicates your form was submitted by you; "Completed" indicates your form was completed by all steps in the approval route (if applicable).

3. Open the email and click on the Access Your Form or View Your Form button. 

Help! I need to cancel a form I submitted. 

You will need to contact someone at your district who has the needed access to the form. Please email Mallory Jones in Business Services at   mjones@castaicusd.com for help in cancelling a form. 

Where can I find CUSD's Informed K12 forms? 

You can locate all of our public staff forms in Our Forms Directory. You can also access our staff forms on the district website in our Staff Portal. 

Who do I reach out to if I need help with an Informed K12 form? 

You can email the Administrative Assistant for Business Services for help with any form. 

How do I change the email address that my forms are being sent to? 

When you initiate a form, it will ask you for an email address. This is the email that your form will be sent to. Please make sure that the email you enter is the one that you'd like your forms to go to.