Effective Date: March 22, 2025
This Privacy Policy describes how Cascades Digital ("we", "us", or "our") collects, uses, and shares information about you when you use our Beacon application (the "App"), a marketplace connecting contractors with homeowners. We are committed to protecting your privacy and handling your data in an open and transparent manner.
We collect information you provide when using the App, including:
Personal identifiers (name, email address, phone number, postal address)
Account credentials (username, password)
Profile information (professional skills, experience, qualifications for contractors)
Property details (for homeowners)
Project descriptions and requirements
Photos and documents related to projects
Messages between contractors and homeowners
Ratings and reviews
Payment and financial information (processed securely through our payment processors)
Any other information you choose to provide
When you use our App, we automatically collect:
Device information (hardware model, operating system version, unique device identifiers)
Log information (time and duration of use, search terms, app features used)
Location information (with your permission, to match contractors in your area)
IP address and network information
App usage and interaction data
Error logs and performance data
We may receive information about you from:
Social media platforms if you choose to link accounts
Our service providers, including payment processors
Other users of the App (through reviews, recommendations, etc.)
Background check providers (for contractor verification, where applicable)
Public sources of information relevant to your profile or services
We use the information we collect to:
Create and maintain your account
Match contractors with homeowners based on project needs and location
Process and facilitate payments between parties
Provide, maintain, and improve the App functionality
Verify contractor credentials and background (where applicable)
Communicate with you about the App, projects, services, and support
Send you notifications, promotions, and updates (which you can opt out of)
Monitor and analyze usage patterns and trends to enhance user experience
Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities
Protect the rights, property, or safety of Cascades Digital, our users, and others
Comply with legal obligations and enforce our terms of service
We may share your information as follows:
Contractors will see homeowner information related to projects, including location, project details, and contact information
Homeowners will see contractor information, including name, skills, ratings, and contact information
User profiles, ratings, and reviews will be visible as designated in your account settings
Payment processors to facilitate transactions
Cloud hosting and storage providers
Analytics services to improve our App
Customer support services
Email and communication service providers
Contractor verification and background check services (where applicable)
In response to a legal request if we believe disclosure is required by applicable law
To protect the rights, property, or safety of Cascades Digital, our users, or the public
In connection with an investigation of suspected or actual illegal activity
To enforce our Terms of Service
In connection with a merger, acquisition, or sale of all or a portion of our assets
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or alteration. However, no internet or electronic storage system is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have certain rights regarding your personal information:
Access and obtain a copy of your data
Correct inaccurate or incomplete information
Delete your personal information
Restrict or object to certain processing activities
Data portability (receiving your data in a structured, commonly used format)
Withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us using the information in the "Contact Us" section.
You can update, correct, or delete certain account information by accessing your account settings in the App.
You can control location permissions through your device settings.
You can opt out of receiving push notifications through your device settings.
You can opt out of marketing emails by following the unsubscribe instructions in the emails or contacting us directly.
The App is not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as quickly as possible.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
Providing the services you requested
Complying with legal obligations
Resolving disputes
Enforcing our agreements
When we no longer need to use your data, we will either delete it or anonymize it so that it can no longer be associated with you.
Your information may be transferred to, stored, and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country. We take appropriate safeguards to require that your personal information remains protected in accordance with this Privacy Policy.
We may modify this Privacy Policy from time to time. If we make material changes, we will notify you through the App or by other means before the changes take effect. Your continued use of the App after any modification to this Privacy Policy will constitute your acceptance of such modifications.
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:
Right to know what personal information we collect, use, disclose, and sell
Right to delete personal information we have collected about you
Right to opt-out of the sale of your personal information
Right to non-discrimination for exercising your CCPA rights
To exercise these rights, please contact us using the information in the "Contact Us" section.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: byron@cascades.digital
By using the Beacon App, you acknowledge that you have read and understood this Privacy Policy.