• Visit Educator's Handbook

• Open Rosters by clicking the star on the left side

• Click the blue plus (+) sign in the top right

• Name your roster and add students. You DO NOT have to add all the students in your class/home room, only the students you want/need notifications for.

• Select the notifications you want to receive, new incidents and/or new actions. You may want to select both so you will know about incidents and about the consequences.

• Click Save

You can find the Tech Request link here. When you click Tech Request, you will be taken to One to One Plus.  

• Tech Request  (Click here for directions)

Do people at school know you by one name but your first name is something different? You can help avoid confusion by changing you name on your school Google account. 

1. Open Gmail 

2. Click the upper right corner where you see the Carteret County School logo.

3. Click Manage Your Google Account

4. Click Personal Info

5. Now you can change your name or add a picture 

Or just click here. 

Click here for PDF version with Pictures

• What is the phone number and/or website for Frontline? 

  • • Available 24/7- 1800-942-3767 or via computer www.aesoponline.com 

• My username and/or password does not work. What do I do? 

  • • Make sure you are using the correct username/password.  

      • Accessing your account via telephone call- your id# will be your telephone number and your pin# will be the last 4 numbers of your SS number (you can check with your bookkeeper to verify phone number and pin #) 

      • Accessing your account via website- your username and password were created by you & it will not be the  same as when you call the system. Once created these usernames cannot be changed, only passwords can  be reset.  

• I forgot my username/password, what do I do? 

  • • You can view your username or reset your password 24/7 via online at www.aesoponline.com.

    • Click the link Forgot Username or Forgot Password. If you receive a message to contact an administrator  because your account is locked out, wait 30 minutes so the system can reset itself, and try again. If you  still have issues, contact Misti Anderson in HR at misti.anderson@carteretk12.org at 252-728-4583 ext 160129 

    • Check out help videos and more from AESOP. Employee Training Videos

• How to create an absence? 

  • • Once you log in, select the Create Absence Tab.  

    • Select a date or multiple dates.  

    • Select whether a sub is required or not.  

    • Enter Type of Absence.  

    • Select Full day or half day- the times will be defaulted based on your school’s preferences.  Add any notes to your bookkeeper/admin. 

    • Add any notes to your sub- you can upload your daily plans for your sub too. 

    • Create Absence and Select Sub. If you do not know your sub, then select Create Absence. *You can only assign your sub if your absence has been approved. Otherwise place a note for your  bookkeeper for sub preferences. * 

• How do I cancel an absence? 

  • • You can cancel an absence via telephone or through the website. Select Scheduled absence tab and delete  absence. You cannot cancel a job less than 24 hours before it begins. Make sure your bookkeeper knows you  are canceling an absence.

• How can I contact a sub? 

  • • Select Directory from main window 

    • Type in Substitutes last name- a list will auto populate below. Only active subs will be listed.

GoGuardian Teacher Training Guide

• If you are not already logged into GoGuardian, you can login by clicking "Log in with Google" and choosing your school account. 

• Click help in the bottom left corner

  • You may have to clear out a survey box in order to see the full screen