Tips & Tricks

Chromebook Speaker Check - use this tool to test the left, center, and right channels in your Chromebook's speakers

Chromebook Keyboard Diagnostic Tool - use this tool to test each key on your Chromebook's keyboard

Chromebook Webcam Check - use this tool to test your Chromebook's webcam

Chromebook won't turn on? Try a Chromebook Hard Reset. A hardware hard reset is different from a factory reset (Powerwash) and is used to resolve issues like a device that won't turn on, a black screen, or unresponsive hardware. It restarts the device's hardware without deleting your files, but it might remove some files from your Downloads folder. 

• Turn off: your Chromebook completely.

• Press and hold: the Refresh key (it looks like a circular arrow).

• While holding Refresh, tap the Power button.

• When the Chromebook starts to boot up, release the Refresh key.

Keyboard Shortcuts & Tools

• Take a screenshot: Press Ctrl + Show windows key (the key with a rectangle and two vertical lines) to take a full-screen shot. 

• Partial screenshot: Press Shift + Ctrl + Show windows key, then click and drag to select the area to capture. 

• Open a new tab: Press Ctrl + t. 

• Restore a closed tab: Press Ctrl + Shift + t. 

• Toggle Caps Lock: Press the Search key (magnifying glass) and Shift. 

• Snap windows to the side: Use Alt + left/right bracket key. 

• Keyboard shortcut map: Press Ctrl + Alt + / to see all available shortcuts. 

• Lock your Chromebook: Press any key, then L.