The Technology Department has opened TechHelp for all CampbellUSD students.
TechHelp is an online portal that allows your student to connect directly with one of CampbellUSD's six Instructional Technology staff. The portal ensures that the entire IT team can see the problem you are reporting, and allows them to assign, solve or escalate accordingly.
To begin using TechHelp, visit https://techhelp.campbellusd.org in a web browser and sign in with your student's full CampbellUSD email address and password. From there, you can choose a ticket category, write a helpful description of the problem you're facing, and someone from the IT team will receive the ticket and get to work. Based on the question, the team may refer tickets back to your site or individual teachers for school or classroom-specific issues.
If you have questions for the next episode, please submit them here: bit.ly/CUSDparentqa
From the Parent Portal, you should find your student's Google username and password.
Sign in to your parent account (Video Tutorial to Set Up Parent Portal or Spanish)
In the left hand column, click on "Student Account Information"
A page opens with the student's username and password
If you do not have a parent portal account, click the “Create Account” button to set one up.
If you are unable to access/find your child's username/password, please email your child's teacher.
If you are accessing your Zoom meeting link via Seesaw, you will have to copy and paste the Zoom URL into the search browser to access the meeting.
In the Seesaw Family app, tap ‘Inbox’.
Select a message from the teacher, and then write your message in the box at the bottom of the screen.
To add an attachment, tap the blue Add button. You can select from any of Seesaw’s Creative Tools to add to a message: a photo, video, drawing, link, note or a file from your computer or drive
When you’re finished adding your attachment, tap the green check.
Attachments will appear below your text message. To send the the message, tap 'Send.'
This video will tell you how you can see students assignments in Google Classroom along with Late, Missing, and work with comments
Youtube has a great option for generating subtitles for most of the videos. Here is a screencast of Mr. T showing you how to use the subtitles tool.