1:1 student/Family Technology Support
To be used during Distance Learning
This website will be used to help centralize issues you may have with your child's district issued device during a flex learning day.
#1 Try Basic Troubleshooting
Have you rebooted your device?
Rebooting your device can fix many issues. Before you enter a ticket, make sure you have completely rebooted your machine.
Please NOTE: If you have any problems accessing materials within an online class (Moodle, Google Classroom, or SeeSaw) please communicate with your teacher.
Click the appropriate button below to get a few more troubleshooting tips.
#2 Create Ticket
If you have rebooted your device and reviewed basic troubleshooting tips - please fill out a ticket. We will respond to you within 1 business day or less.
Tech OFFICE HOURS
Our office hours are M-F.
7:30 am-3:30 pm
Phone Number: 507-624-0380
Please leave a detailed message of your issue, student name, grade and email address and phone number to reach you. We will be checking our voicemails regularly!