This course presents a practical view of computer hardware and client operating systems. It also covers computer hardware components; troubleshooting, repair, and maintenance; operating system interfaces and management tools; networking components; computer security; and operating procedures.
Prerequisites: Computer / Digital Literacy (C or better)
Students will:
- Identify and explain motherboard components.
- Identify, install, configure, and upgrade personal computer components.
- Perform device driver installation, scheduled maintenance, and memory and firmware updates.
- Identify common tools, basic diagnostic procedures, troubleshooting techniques, and preventative maintenance methods.
- Explain and apply the troubleshooting process to diagnose and repair common hardware and software problems.
- Demonstrate and understanding of conversion between binary, decimal, hexadecimal number systems.
- Compare and contrast client operating systems and their features.
- Use multiple user interfaces, including command-line, to perform operating system management tasks, to configure, optimize and upgrade the current client operating system and to diagnose network connection issues.
- Use and manage file systems, operating system utilities, backup programs, and optimization tools.
- Describe the process to install, configure, secure and troubleshoot a basic small or home office network.
- Identify the fundamental principles of networking and security.
- Describe and apply appropriate operational procedures including safety, environmental procedures, good communication skills, and professional behavior.