Chromebooks

Commonly asked questions

Below are some videos about questions we are asked a lot. If you're looking for more, please feel free to check out this YouTube playlist with a bunch more videos.

Button that links to Chromebook YouTube Playlist

Clearing the Cache

Three dots (upper right corner) --> Settings --> Privacy and Security --> Clear browsing data --> Time range: All Time, check all three boxes --> Clear Data --> Restart

If a website is not working as you might expect, one of the first suggestions is to clear your cache and browsing history. This can be done from the Settings tab of Chrome, and the video to the left walks you through that process.

Keyboard Shortcuts

Use Ctrl + Alt + ? to find any shortcut you need in a searchable menu

Chromebooks "hide" many of their incredibly useful features in the form of keyboard shortcuts. Concerned you can't memorize them all? Fear not! This video shows you how to activate a searchable list of shortcuts to help you find the one you want.

*Along with showing you where to find: Cut, Copy, Paste, Screenshot (whole screen), and Screenshot Region (snipping a specific part of your screen)

Exit kiosk mode by either:

Holding down the power button to restart the chromebook
Press Control + Shift + L simultaneously

Secure browser/Kiosk Mode

For Schoology ONLY

Utilizing the kiosk mode on a chromebook will have the student log in to Schoology, and not allow the student to

Open new tabs/windows
Use apps/extensions
Visit any pages/links outside Schoology

It is an excellent tool for assessment purposes (similar to the secure browser for state testing).

NOTE: If your task involves links to materials outside of Schoology (ex. website, video, etc), those links will NOT work in this environment.

Trouble Shooting

Let's keep it simple: Here are some quick fixes for common Chromebook issues:

High Contrast Mode

Keyboard shortcut: Ctrl + Search (Magnifying Glass) + h

To fix:

Click on the Settings/Clock section at the bottom right of the screen
Click the gear icron
Scroll to the bottom of the list and click "Advanced"
Scroll down to the "Accessibility" Section
Click on "Manage Accessibility Features"
Click the toggle for "High Contrast Mode"

Rotated Screen

Keyboard shortcut: Ctrl + Shift + Refresh ('spinny arrow' above the 4 key)

To fix:

Click on Settings/Clock section at the "bottom right" of the screen
Click on the gear icon
Scroll down to "Devices" section, click on "Displays"
Set the "Orientation" back to "Standard"

Spoken text, Screen Magnifications, etc.

If something seems "off", see if you can deactivate settings to fix it

Click on the Settings/Clock section at the bottom right of the screen
Click the gear icron
Scroll to the bottom of the list and click "Advanced"
Scroll down to the "Accessibility" Section
Click on "Manage Accessibility Features"
Look through to see if any are activated (blue) and deactivate to see if that solves the problem
It may require restarting the Chromebook to take effect

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