Chromebook Quick Tips

For assistance with student chromebooks, Google accounts, or Google for Education settings, please contact the BSD Help Desk:

Call the help desk line at 802-864-8437. Calling is in lieu of submitting an online ticket.
Leave a detailed voicemail- name, school, contact info (phone or email) and detailed problem description
A tech support technician will be assigned and respond.

Chromebook running slowly?
Here are ways to “speed up” your chromebook.

Clear your Cache/Cookies on your chromebook.
1. Screencast for BSD student account here
Shut down your computer, and then turn back on.
1. This will prompt the Chromebook to install any needed updates.
Delete files you don’t need in your “Downloads” folder
Check your Chrome Extensions
1. Screencast for BSD Student Account here

Want to Access Sites Quickly?
Add Sites to your Chrome Bookmarks Bar

Enabling and Using the Chrome Bookmarks Bar

Did you or your student accidentally Block the use of the microphone on a particular site on the Chromebook and now can't record? Or perhaps they are trying to record on a site and they can't use the microphone?

See the following guide for navigating to the Privacy Settings on a Chromebook and unblocking the microphone for that site or sites: ReAllowing Access to the Microphone on an iPad or Chromebook

BSD Student Technology Support 20-21

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