How to Manage Conflict in the Organization, 2nd edition
How to Manage Conflict in the Organization, 2nd Edition
How to Manage Conflict in the Organization, 2nd Edition
1994 (1st ed.); 2006
American Management Association
https://www.amaselfstudy.org/courses/how-to-manage-conflict-in-the-organization-second-edition-2
review
review
[How to Manage Conflict in the Organization] offers a treasure trove of tools and perspectives for managing organizational conflict and that makes it a worthy undertaking for supervisors, managers, and team leaders of every style and organizational context. There’s a good suggestion or more for nearly every type of situation and many of these tools are nicely illustrated through the accompanying case studies … Overall—[a] really excellent course, both thought provoking and practical.
--Human Resources Office, Massachusetts Institute of Technology