Effective: September 17, 2025
Who We Are
BrightBreak Vending LLC (“BrightBreak,” “we,” “us”) provides snack/beverage vending services and related customer support, including optional SMS updates.
What We Collect
Contact info you provide (phone number, name, email).
SMS program data (opt-in/opt-out status, timestamps, message history, keyword joins).
Support/refund details you submit (issue description).
Technical data captured by our web forms (e.g., IP, device/browser) for security and record-keeping.
How We Use Info
To deliver support/refunds, service notices, and (if you opt in) occasional promotions (≤4/mo).
To prevent fraud/abuse, maintain service quality, and comply with law/carrier rules.
Selling/Sharing Personal Info
We do not sell or share end-users’ personal information to third parties for marketing. We may disclose information to service providers (e.g., CRM, messaging platform, payment/refund processor, web host) under contracts limiting use to our business purposes.
SMS Disclosures
By opting in, you agree to receive automated/recurring texts from BrightBreak Vending LLC about support/refunds, service notices, and (optional) promotions. Frequency varies; promos ≤4/mo. Msg & data rates may apply. Reply STOP to cancel; HELP for help. Consent is not a condition of purchase. Carriers are not liable for delayed/undelivered messages.
Data Retention & Security
We keep records as needed for operations and legal requirements, then delete or de-identify them. We use reasonable administrative, technical, and physical safeguards; no system is 100% secure.
Your Choices & Rights
Reply STOP to opt out of texts anytime. Contact us to request access, correction, or deletion of your information (subject to legal exceptions). California residents may have rights under CCPA/CPRA.
Children
Our services and SMS program are intended for users 13+. If we learn we collected info from a child under 13, we will delete it.
Changes
We may update this policy; the “Effective” date shows the latest version.
Contact.
BrightBreak Vending LLC • San Jose, Fresno, and Bakersfield CA
Email: Hello@brightbreakvendingllc.com
Phone: (408) 212-5887
1. Agreement. By using our site, vending services, support forms, or SMS program, you agree to these Terms.
2. SMS program.
Transactional messages: support/refund updates, service notices. Optional promotions: ≤4/mo. Msg & data rates may apply. Reply STOP to cancel, HELP for help. Consent isn’t required to purchase. Carriers aren’t liable for delays/failures.
3. Acceptable use. Don’t misuse our services (fraud, disruption, scraping, or unlawful activity).
4. Intellectual property. Our name, logos, site content, and materials are owned by BrightBreak. No use without permission.
5. Disclaimers & liability. Services are provided “as is.” To the fullest extent permitted by law, we disclaim warranties and limit liability for indirect, incidental, or consequential damages.
6. Indemnity. You agree to indemnify BrightBreak against claims arising from your misuse or violation of these Terms.
7. Governing law & venue. California law (without regard to conflicts rules). Venue: Santa Clara County, CA.
8. Changes. We may update these Terms; continued use means you accept the updates.
Contact: Hello@brightbreakvendingllc.com • San Jose, Fresno, Bakersfield CA • (408) 212-5887