Private Communication Exchange

Private Communication Exchange provides a secure multimedia communication within organization. Following are the reasons why you should opt for solution from Alcatel-Lucent.

1) Flexible configuration

Flexible configuration in terms of extensions and trunk interface. System can be designed as per customer requirements to suit to all kinds of businesses

2) Hot Standby CPU

Redundancy at CPU level ensures maximum uptime of the system with auto backup of configuration

3) WiFi Extension

WiFi extension enables internal calls from and to the mobile phones making the staff ALWAYS REACHABLE

4) SIP trunk Interface

Session Initiation Protocol (SIP) trunk interface provides flexibility of channels for highly dynamic calling requirements. Channels cans be increased or decreased as per requirement without adding any hardware and within 12 working hours.

5) SIP Phone interface

SIP phones having multimedia facility can be deployed using the company LAN network thus utilizing the already laid cable network. Portability of SIP phones also an added advantage.

6) Hybrid Cloud Platform

Provides connectivity outside company premises over the internet thus enabling work from anywhere without additional hardware at remote premises

7) Private Video conferencing

The peer to peer video / video conferencing enables secure meetings within organization

8) Integrated Voice messaging

Voice messaging for all extensions allows user to focus on important meetings / job without missing out on communications

9) Centralized and automated Attendant

Attendant provides all support to communications for internal as well as external contacts

10) Contact centre

All contact centre features for inbound and outbound calling for campaigns

11) Trunk call recording

Recording of inbound and outbound calls for the purpose of training and improvement of call centre agents

12) 19-inch Rack and Cabinet options

The system can be installed in the existing 19-inch rack in the IT server room or separately

13) Business process integration support

Supports necessary protocols for business process integration services

14) Encryption for management and users

Encryption provides security for management and user communications

15) Billing Features

Billing features enables department wise and extension wise charges / cost and helps for overall cost control