BMB CITIZENS CHARTER

ABOUT BMB's Citizens Charter?

Republic Act No. 11032, also known as the Ease of Doing Business and Efficient Government Service Delivery Act of 2018, aims to enhance efficiency by reducing processing time, eliminating red tape, and curbing corrupt bureaucratic practices. This law amends Republic Act No. 9485 or the Anti-Red Tape Act of 2007 and mandates all government offices, agencies, and local government units (LGUs) to adopt  simplified procedures in providing services related to business and non-business transactions.

   RA 11032 or the EODB-EGSD Act of 2018 was enacted into law to improve efficiency in the delivery of government services to the public by reducing bureaucratic red tape, preventing graft and corruption. Through this Act, all government offices including local government units, government-owned and -controlled corporations as well as consular offices abroad are required to expedite transactions and/or adopt fixed deadline for the completion of transactions and assess regularly as well as enhance their frontline services.

The BMB Citizen’s Charter provides the list of all services provided  by the Biodiversity Management Bureau for our external clients (public) and internal clients(BMB employees). The Citizens Charter outlines the streamlined processes to assure our clients of more courteous, efficient, and prompt frontline service providers willing to be of service 24/7.