HealthCare Assistant (HCA)


Healthcare Assistant role

Healthcare assistants make sure the patient experience is as comfortable and stress-free as possible. It can also be the stepping stone into many other NHS roles.


A healthcare assistant (HCA) has a varied role depending on their place of work. Sometimes staff working in HCA roles are known as nursing assistants, nursing auxiliaries or auxiliary nurses.

They can form a vital part of a nursing team in a hospital, doctor’s surgery or in the wider community in a residential care home – looking after the elderly or in a domestic setting looking after someone who is disabled or terminally ill.

HCAs can work with infants, children, young people and supporting registered nurses in the delivery of nursing care.

In a healthcare assistant role, you’re likely to carry out a number of duties from helping to feed and wash a patient, assist with testing urine or blood to perform ECG’s (with training).

You don’t need to have any formal qualifications to become a healthcare assistant, but what you do need to have is compassion for other people, the ability to learn on the job, and if you want to progress in the clinical field the relevant training. If you have these skills, you can undertake this rewarding job.

Taken from : https://www.totaljobs.com/advice/healthcare-assistant-job-description Accessed 2021

ENTRY REQUIREMENTS

There are no set entry requirements to become a healthcare assistant. Employers expect good literacy and numeracy and may ask for GCSEs (or equivalent) in English and maths. They may ask for a healthcare qualification, such as BTEC or NVQ.

Employers expect you to have some experience of healthcare or care work. This could be from paid or voluntary work. There are sometimes apprenticeships in healthcare that can give you experience to apply for HCA posts.

If you're applying for a role in the NHS, you'll be asked to show how you think the NHS values apply in your everyday work.


Interview Help

When you undertake a programme of study that leads to an academic and professional award, like in nursing or midwifery, you’ll have an opportunity to develop the knowledge and skills you need to become a registered nurse or midwife. However, you need more than knowledge and skills to be a nurse or midwife – you also need the right attitudes and values.

The six values the NHS looks for are set out in the NHS Constitution (Department of Health 2015). If you’re considering a career as a nurse or midwife, or indeed any other healthcare profession, the NHS Constitution is essential reading. Along with the NHS values, it sets out the seven key principles upon which the NHS is founded, as well as the rights and responsibilities of patients and staff.

The six values in the NHS Constitution are:

  1. Working together for patients

  2. Respect and dignity

  3. Commitment to quality care

  4. Compassion

  5. Improving live

  6. Everyone counts

Test your values with an e-tool

Health Education England has a free online tool to champion the values and behaviours of the NHS. The tool will show you some videos of staff working in various situations and ask you questions about how you would have handled the same situation. You'll then get an assessment report to show you how you've done.

Try out the tool for yourself.

Interview Questions

Some questions could include:

  • Why do you want to be a HCA?

  • What do you know of the roles and responsibilities of a HCA?

  • What qualities do you need to be a healthcare assistant? Think about how your talents and skills match the qualities needed. Read NHS England’s Compassion in Practice for guidance.

  • Also consider what you would want from a HCA?

  • Tell us about your work experience. What did you learn from it? Was it a daunting experience?

  • What current issues in NHS/are of concern to you?

Career Videos

A career in the NHS as a healthcare assistant

Meet Michael, a healthcare assistant

Meet Amelia, a healthcare assistant in the NHS

Basic Life Support for Health Care Assistants

Day in the life of a Health Care Assistant

The life of a HCA

Applying for NHS jobs