The term airport service worker is a general designation for a wide variety of workers who are employed in support occupations at airports. Many of these workers deal directly with the public in sales- and service-based occupations. Others perform behind-the-scenes maintenance and cleaning services that keep public and private areas of airports clean and operating efficiently.  Here are some of the sectors you could work in:

Security

Join the Security Team and you will ensure the smooth transition of passengers through the security area, making everyone feel welcome, while minimising the risk of any threat. Roles can include : Security Ambassadors, Aviation Security Officers, Security Performance Leaders, Security Duty Managers, Terminal Duty Managers, Airfield Security Operations.

Customer Service

Whether it’s helping a customer find their check-in desk, assisting them through the terminals or providing advice over the phone, by email or live chat, these teams have a passion for giving the best service possible. Roles can include : Customer Service, Ambassadors, Customer Feedback Agents, Customer Experience, Ambassadors, Live Communications Agents, Customer Service Duty Managers and more.

Car Parks & Customer Transport

Providing a gateway for customers to and from the airport.  Roles can include: The range of roles we recruit for include Meet and Greet Drivers, Traffic Marshalls, Bus Drivers and more.

Hospitality

From looking after customers as they use our quiet space to enjoy complimentary refreshments and food, read, browse the web and prepare for the journey ahead. Roles can include :  Lounge Hosts, Lounge Duty Managers, Commis Chefs, Chefs de Partie, Head Chefs and Lounge Managers.

Airport and Airside Operations

Roles include : Airport Operations recruit for Control Room Teams, Trolley Operatives.  Airside Operations recruit for Airfield Duty Managers, Air traffic controllers,  Airside Operations Teams, Airfield Liaison Managers and more.

Engineering

Maintenance Engineering applies engineering concepts to ensure that equipment operates in a safe and efficient manner. Roles include:  Senior Engineers, Engineering Technicians, Airfield Maintenance Operatives and more.