Navigation services are available to support families access the resources they may need in the community.

This may be available to families so they do not have to call many business or organizations to access the support they need.

The Kujali line operator may present the family with options of support available in the community.  They may also provide a "soft transfer"- introduce the family to the target resource or accompany the client on an appointment.  They may also provide some advocacy and outreach services if needed.