MATTERPORT GUIDELINES

When accepting an assignment with Backbone, please check the information on the platform first.
We recommend you to call your point of contact to introduce yourself and confirm your appointment.

personal duties

When you are on an assignment, you are Backbone's ambassador.
Meaning that we ask you to:

Arrive on time

Wear an appropriate attire

Be polite and kind

Equipment

BEFORE SCANNING

Make sure the place is tidy.
Remove any objects that might interfere with the scan.
Open all shutters/curtains.
Turn on the lights only if the space is dark.
Don’t move or turn on anything once started.
Plan the scan path in your head before kicking off the shooting.

HOW TO DETERMINE THE SCAN PATH

Place the camera 1,5m from the previous scan and keep a clear line of sight from a previous scan.
Keep the camera 50cm away from walls and big objects. This will help avoid slices, warps, and distortion.
Scan in a clear grid pattern.
Pay attention to the light that comes from the windows. Try to reduce the contrast between the lights and the shadow on the floor to reduce later on mistakes in the doll house (black spots).

In a door, scan before and after entering, but not directly inside the threshold.

Matterport Tutorial Scan Path

Matterport Tutorials Distance Between Scans

REVIEWING, SCANNING & MOVING THE CAMERA

⚠️ Review the scan before moving the camera.

Tap Preview Scan.

2. Tap and drag the screen to move the viewpoint around. You can look left, right, above, and below you.

3. This is only a preview and does not convey the final image quality. Once you upload, additional processing is done to improve the image quality.

4. Check to be sure:

You have the right angle/viewpoint.
Moving people, animals, or other objects did not appear in the frame.

5. Tap Delete scan on the left to delete scans, and then scan again.

Matterport scanning review / moving camera

HOW TO SCAN STAIRS & MULTIPLE FLOORS

How to Scan Stairs & Multiple Floors

1. Take a scan at the bottom of the staircase.

2. Move the camera up a couple of stairs (no more than roughly 1m).
Remember to keep each scan within line-of-sight until the last scan.

3. When adding a floor, make sure the previous scan was taken at the top of the staircase.

SCANNING OUTSIDE & PATHS TO GUEST HOUSES

1. Scan inside first, scan outside last.

2. To prevent light issues, outside scanning is better shot at twilight. Unless you have a Matterport Pro3 camera.

3. Shorten your scan distances (1m).

4. Lower the tripod 130cm.

5. Use the Trim tool.

Scanning Outside & Paths to Guest Houses

CAPTURE A 360° VIEW

360° views - MANDATORY

Take at least 2 x 360 views outside the building, one near the door and one of the building
Take the view from balconies and terraces using the 360° views, even though you use the scans.
Make sure that your surrounding environment doesn’t contain any objects you don’t want featured in the end result (like personal photos, cars, or pets)

Capture a 360° View