FAQ for Teachers and Staff

Yes! Teachers have access to create groups for extra-curicular activities, after school programs, or any other group of students (even groups of classes). Read more about groups here:Create-a-Group 

Yes, here are instructions: https://parentsquare.zendesk.com/hc/en-us/articles/25147750828685-Join-Groups-by-Join-Link-or-QR-Code 

Private Message - A separate conversation will be created for each participant, like BCC. Each participant will only see messages from you.

Group Message - There will be one conversation for all participants, like CC. Each participant will see messages from everybody else. Here's a short video explaining this: https://player.vimeo.com/video/761533764?h=1af0085b57 

Direct message threads are saved for the entire school year. Deleting a Direct Message thread only removes it from your account view. It does not remove the thread from the recipients. They will still be able to view, search, and print the message thread. 

Yes, you can create groups and add your students to the groups. If you do not have access to create groups, please enter a Help Desk ticket and request access to groups. 

Message recipients are only individuals at this time. However, you can add multiple individuals in the recipient's list and set it to the group option. This will message the group and you will have a message thread for this group that you can use all year. Read more about messages here:Send-a-Direct-Message 

At this time, messages do not show read receipts.  ParentSquare has this as a feature request.

Yes, you will always see the student name and parent name together. 

Here are instructions for collaborating on a post/newsletter: https://parentsquare.zendesk.com/hc/en-us/articles/360040573091-Collaborate-on-a-Post 

Yes! You can create a template of a Studio Editor newsletter and you can create a template of a Post. Here are the instructions:

Studio-Editor-Templates 

Overview-of-Newsletter-Post-Templatess 

You can save your newsletter as a template each week or you can duplicate your newsletter. Here are instructions to duplicate a post: Duplicate-a-Post 

As of now, there is no limit. 

This is because you are not in a Class or Group. If you are addded to additional Classes or Groups, those will appear in the TO: field.  If you need access to send message to the campus or students, please enter a Help Desk ticket and request this access. 

When parents or staff comment on a Post, only the post creator will see the comment. 

Yes, you can send posts instantly and override parent's preferred settings (instant or digest). Read move about sending posts here: Posts 

If the sender selects "Parents" when sending a message, then you will recieve the message on your parent account. See more about : How-ParentSquare-Decides-which-Contact-Details-to-Use-When-Sending-a-Message 

There is not a way to limit notifications to your office hours, but ParentSquare will be reviewing this request as they add new features. You can sent your notification preferences to instant or digest: Manage-Your-Notification-Settings  

You can switch your view by clicking the drop-down arrow next to My School, Classes, And Groups in upper right. This allows you to see post for specific classes or groups. 

Technology is working with HR on a way to use preferred names instead of legal names in ParentSquare. Put in a Help Desk ticket for your name to be changed and we will change it when we have a solution in place. 

Campus, email and name changes update over night.  If you campus does not change after you move to a new campus, please enter a Help Desk ticket to request a campus change. 

You will be automatially added to up to two schools. If you are at more that two schools, please enter a Help Desk ticket to request your schools. 

Yes, your name and email should update automatically in ParentSquare from the nightly imports from Skyward. If you name or email does not change, please enter a Help Desk ticket. 

Parents will need to use Skyward or the LMS to view student grades and assignments. Report cards will still be posted in Skyward. 

Direct parents to our ParentSquare help page: https://www.bisd.net/parentsquare  or call our Technology Help Desk at 254-215-4357 

Students cannot message each other at this time. 

Click Home at the top, then Explore in the left menu. Then click Directory to see all staff at your campus.

We are working to simplifying communication channels by consolidating various tools like Remind, Skylert, and Smores into a single, user-friendly platform. ParentSquare's robust features, such as the mobile app and two-way language translation, will ensure effective and accessible communication for all parents. This strategic move supports our ongoing effort to create a more cohesive and engaging communication experience for our entire school community. 

Here is a link to information about form and how to use them:Forms-Permission-Slips