Description

We have updated the AI transcription flow to help prevent data loss during long recordings.

The option to record directly in Binti now appears after file upload, and a new warning reminds users to also record on their phone for longer sessions in case of hardware or network issues.

This helps ensure important conversations are not lost.

Release Date: 12/24/2025

Impact Area: AI & Transcription

Availability: All Agencies

Configuration Type: N/A

Description

We have updated the AI transcription flow to help prevent data loss during long recordings.

The option to record directly in Binti now appears after file upload, and a new warning reminds users to also record on their phone for longer sessions in case of hardware or network issues.

This helps ensure important conversations are not lost.

Release Date: 12/24/2025

Impact Area: AI & Transcription

Availability: All Agencies

Configuration Type: N/A

Description

Agencies now have more flexibility over how AI supports form completion.

For selected forms, specific questions can be excluded from AI assistance, and behind-the-scenes guidance can be provided to help the AI complete other sections accurately.

This ensures AI support aligns with agency preferences while keeping sensitive or judgment-based questions worker-led.

Release Date: 12/24/2025

Impact Area: AI & Transcription

Availability: All Agencies

Configuration Type: TAM/CSM Controls

Description

Custom fields now support multi-select options. In addition to single-select, yes/no, and free-text fields, agencies can create custom fields that allow selecting multiple values.

Selected values display as a comma-separated list on the Person Profile, License page, and Organization Profile, making it easier to capture and review more detailed information.

Release Date: 12/24/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: CSM Controls

Description

We updated the household history language shown when a person is removed and marked as “created in error.”

The message is now role-agnostic and will display “This person was created in error and deleted,” ensuring accurate and consistent wording for children, other adults, and all other household roles.

Release Date: 12/24/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

Workers can now set an end date in the past when creating or editing a Service Referral.

This makes it easier to accurately reflect referrals that have already ended and ensures service records align with real timelines.

Release Date: 12/24/2025

Impact Area: Service Referral Management

Availability: All Agencies

Configuration Type: Not Applicable

Description

Users can now lock multiple service records at once using a new checkbox column.

Select individual records or use the header checkbox to select all, with selection behavior consistent with the Agency Workers table.

This streamlines bulk actions and improves efficiency when managing records at scale.

Release Date: 12/18/2025

Impact Area: Service Referral Management

Availability: All Agencies

Configuration Type: Not Applicable

Description

We’ve added clearer entry points to AI Transcription in the Binti header to make this feature easier to find and use. Instead of relying on the firework icon alone, users will now see a labeled button that reads “Try AI” or “Fill Forms”, depending on configuration.

This update is part of an A/B test to learn which wording best helps users discover and understand AI-powered transcription in Binti.

Release Date: 12/18/2025

Impact Area: AI & Transcription

Availability: All Agencies

Configuration Type: Not Applicable

Description

Workers can now start AI-powered transcription directly from Case Notes.

A new “New Case Note with AI” button launches the transcription workflow with the caregiver pre-selected and the option to automatically create a case note from the transcription checked by default.

This streamlines case note creation while still giving users full control to adjust or opt out as needed.

Release Date: 12/18/2025

Impact Area: AI & Transcription

Availability: All Agencies

Configuration Type: Not Applicable

Description

We resolved an issue where some person details, including information for Other Adults, did not appear on the Edit Person page.

All available person information now displays correctly when editing a profile, ensuring data is visible and accurate.

Release Date: 12/18/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

We resolved an issue where worker assignments were not always removed when an application was transferred to another agency. 

Worker assignments are now automatically cleared before the new agency is applied, ensuring accurate access and ownership after a transfer.

Release Date: 12/18/2025

Impact Area: Licensing

Availability: Some Agencies

Configuration Type: Not Applicable

Description

We resolved an issue where the Units Billed field appeared blank in the Service Record CSV unless the value was exactly 1. 

This field now correctly populates in the CSV for all unit values, matching what is shown in the Service Records table in Binti.

Release Date: 12/18/2025

Impact Area: Service Referral Management

Availability: All Agencies

Configuration Type: Not Applicable

Description

When creating a Service Referral, there is now a "Select All" option - making it easier and faster to add all Service Contracts at once. 

Release Date: 12/11/2025

Impact Area: Service Referral Management

Availability: All Agencies

Configuration Type: Not Applicable

Description

We've add a "New Case Note with AI" button on the Case Note page. This makes it easier to use AI transcription directly from the Case Note page. 

When selected, the button takes you to the transcription workflow and will auto select case note creation after your recording or upload is complete. 

Release Date: 12/11/2025

Impact Area: AI & Transcription

Availability: All Agencies

Configuration Type: Not Applicable

Description

Service Records created by a worker who is later archived, now display the worker's name and "Archived in Binti on [date]" in the service record table. 

Previously, the Service Referral page failed to load if there was a Service Record created by a worker who was later archived. 

Release Date: 12/11/2025

Impact Area: Service Referral Management

Availability: All Agencies

Configuration Type: N/A

Description

Calling on GET /user_agency_profiles API endpoint now returns SSN

Release Date: 12/11/2025

Impact Area: API

Availability: All Agencies

Configuration Type: N/A

Description

We’ve added a new “Fill with AI” button (in the AI purple gradient) to psychosocial forms such as homestudies and family evaluations. This makes it easier to use AI transcription directly from the forms you’re working on.

When selected, the button takes you into the transcription workflow with key details pre-filled:

Step 1: The caregiver associated with the form is automatically selected

Step 3: The psychosocial form you started from is preselected

This streamlines the process and helps workers complete narrative-heavy forms more efficiently.

Release Date: 12/4/2025

Impact Area: Licensing, AI & Transcription

Availability: All Agencies

Configuration Type: Not Applicable

Description

Previously, launching a Potential Kin Online Search from a child’s Relationships Dashboard initiated the search automatically using all available connection data, which could overly narrow the results.

The search flow has been updated so workers are now routed to the search parameters page first, where they can review, adjust, or remove any pre-filled criteria before running the search.

This enhancement provides greater flexibility, prevents unintended filtering, and supports more effective search outcomes.

Release Date: 11/20/2025

Impact Area: Family Finding

Availability: All Agencies

Configuration Type: Not Applicable

Description

Workers will now receive a notification when their signature is required on a form configured with a signature order.

Previously, workers were unaware that their signature was needed, causing delays in applicants progressing to the next stage.

This update helps reduce unsigned forms and speeds up approval times by keeping workers informed of pending signatures.

Release Date: 11/13/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

We have updated the field label “External Identifier” to “Person ID” for consistency across the platform. This field represents the agency’s unique identifier for a person and was previously renamed as part of enhancement ENG-24047: Allow workers to view and edit Profile External Identifier.

The update ensures the field name is aligned throughout the interface, reducing confusion for workers and maintaining consistency with the Person Profile page.

Release Date: 11/13/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] We have resolved an issue preventing co-applicants from signing a form in cases where their role had changed from “Other Adult” to “Co-Applicant". The error occurred due to a validation issue in the UserAgencyProfilePolicy, which checked all applications for a co-applicant role without filtering out inactive role records.

With this fix, the system now correctly filters out historic roles, and co-applicants can save their signatures as expected.

Release Date: 11/13/2025

Impact Area: Licensing

Availability: Some Agencies

Configuration Type: Not Applicable

Description

[FIX] We have resolved an issue that prevented workers with the Eligibility Team role from accessing documents associated with previously approved applications when using CD 2.0 templates.

With this update, Eligibility workers can now view documents from previously approved applications as intended, maintaining consistency with CD 1.0 functionality.

Release Date: 11/13/2025

Impact Area: Licensing

Availability: Some Agencies

Configuration Type: Not Applicable

Description

[FIX] We have resolved an issue where Additional Requirements would sometimes appear automatically on the Documents page without being selected, or fail to display as selectable options in the dropdown.

With this fix, Additional Requirements will only appear on the Documents page after a worker has explicitly added them to an application, ensuring expected behavior and preventing unintended document generation.

Release Date: 11/13/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

We’ve added a new inline attachment renaming feature for workers in Licensing and Caregiver Management.

Previously, uploaded files could not be renamed in Binti, requiring a time-consuming workaround of downloading, renaming, deleting, and re-uploading.

With this enhancement, users with the appropriate permissions can now edit the name of any uploaded file directly within Binti, making document management faster, clearer, and more efficient, especially when handling large volumes of files.

Release Date: 11/6/2025

Impact Area: Licensing; Caregiver Management

Availability: CD 2.0 

Configuration Type: Not Applicable

Description

Custom Fields on the License and Person profile pages allows agencies to add unique fields to the new License page and new Person profile page. These new pages are only visible to customers if their CSM or TAM has enabled/set-up a custom field on the License or Person.

Available field types are:

1) True/False checkbox

2) Yes/No radio button

3) Single-select dropdown (i.e. Favorite color - Options: Red, Yellow, Orange. The field name and options are customizable, but the worker can only select one; not multi-select.)

Additional Information: Only available for workers to answer and set. Custom fields are not available for applicants to access.

If an agency wants a custom field with different values that Binti provides by default, both the Binti default and the custom field will be visible. (e.g. Customers can use custom fields to collect agency-specific demographic data, but Binti's Race and Ethnicity fields will still remain visible to the worker and family, and this may cause confusion.)

Release Date: 11/6/2025

Impact Area: Cross-Module

Availability: All Agencies

Configuration Type: CSM Controls

Description

To improve consistency and user experience, addresses in Binti will now display in descending order, from the most recent address at the top to the oldest address at the bottom.

This update aligns Binti’s address display with PKOS, ensuring a consistent viewing experience across systems. The new sorting order applies to both the Edit view and the View mode on the Person Profile page.

Release Date: 11/6/2025

Impact Area: Family Finding

Availability: All Agencies

Configuration Type: N/A

Description

The Worker Assignment dropdown in the Family Finding Searches Dashboard has been enhanced for a smoother, more flexible user experience.

Updates include:

-The dropdown is now multi-select, allowing users to filter by multiple workers at once.

-The dropdown now features auto-complete, making it easier to quickly find and select worker names.

These improvements make it faster and more efficient to locate and review searches by assigned workers.

Release Date: 11/6/2025

Impact Area: Family Finding

Availability: All Agencies

Configuration Type: N/A

Description

We’ve added a new inline file renaming feature for workers in Licensing.

Previously, uploaded files could not be renamed in Binti, requiring a time-consuming workaround of downloading, renaming, deleting, and re-uploading.

With this enhancement, users with the appropriate permissions can now edit the name of any uploaded file directly within Binti, making document management faster, clearer, and more efficient, especially when handling large volumes of files.

Release Date: 10/30/2025

Impact Area: Licensing

Availability: Some Agencies

Configuration Type: CSM Controls

Description

We’ve made it easier to access license details directly from the Applicant Data page.

Previously, workers had to scroll to the Application Info section and click “Edit Family ID” to view license information.

Now, a new “License Information” button has been added to the bottom navigation bar—located after “Transfer Application” and before “Refresh Calculators.” Clicking this button takes users directly to the License page associated with that application, streamlining navigation and saving time.

Release Date: 10/30/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

AI Transcription has been improved to label speakers in the generated transcript. Combined with last week’s enhancement, where the AI received context about household members, this makes transcriptions more accurate and easier to read.

Transcripts will now identify who is speaking whenever possible, for example:

“Joe: I grew up in England”

This helps workers quickly understand who said what during interviews or calls. 

Release Date: 10/30/2025

Impact Area: AI & Transcription

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] We resolved an issue where Custodial Agencies were able to create or view Call Logs belonging to Partner Agencies when connected via an Agency Relationship.

Custodial Agencies will now receive a permission error if they attempt to access or create Call Logs for Partner Agency families, ensuring data access remains properly restricted.

Release Date: 10/30/2025

Impact Area: Placements

Availability: Some Agencies

Configuration Type: Not Applicable

Description

[FIX] We resolved an issue where Custodial Agencies could incorrectly see a checkbox option to send Availability Messages to families belonging to Partner Agencies when the connection was set up via an Agency Relationship.

Custodial Agencies will no longer see this checkbox and cannot send Availability Messages to those families.

Release Date: 10/30/2025

Impact Area: Placements

Availability: Some Agencies

Configuration Type: Not Applicable

Description

[FIX] We resolved an issue that caused errors when transferring a family’s application between agencies, specifically when older applications in the family’s application chain were created in CD 1.0.

With this fix, transfers involving CD 1.0 applications now work as expected. All completed forms and supporting documents for applicant, agency, other adult, and reference forms migrate correctly. Related requirements also function properly, if two supporting documents are linked as related requirements, they will fulfill each other after transfer.

All other requirements now behave consistently with CD 2.0 applications, including background checks, training, case notes, and reference users.

Release Date: 10/30/2025

Impact Area: Licensing

Availability: Some Agencies

Configuration Type: Not Applicable

Description

We’ve enhanced the AI in forms to better understand who is who in the household. Previously, the AI only knew prompts like “Applicant A – History” or “Applicant B – Employment,” but it didn’t have context on which household member those labels referred to. This could lead to information being placed in the wrong sections of the form.

With this enhancement, the AI now receives additional context about all known household members, including:

-Primary applicant (Applicant A)

-Co-applicant (Applicant B)

-Other adults in the household

-Children in the household

This means that even if, for example, the co-applicant speaks first in the transcript, their information will correctly populate the “Applicant B” sections. Overall, forms will now be more accurate and reflect each household member’s information appropriately.

Release Date: 10/23/2025

Impact Area: AI & Transcription

Availability: All Agencies

Configuration Type: Not Applicable

Description

We’ve enhanced the Placement Options experience to better align with Agency Relationship (AR) permissions.

When a custodial agency is granted “View Placement Providers” access, but does not have edit permissions, users will now see certain links greyed out and actions hidden, rather than receiving a “You do not have permission” message after clicking.

Release Date: 10/23/2025

Impact Area: Placements

Availability: Some Agencies

Configuration Type: Not Applicable

Description

[FIX] We fixed an issue where partner agency workers encountered a Honeybadger error when viewing or editing a Placement Search for a child whose requirement was marked as N/A (waived) by the custodial agency.

Now, placement searches with waived requirements load properly for partner agency workers without triggering an error.

Release Date: 10/23/2025

Impact Area: Placements

Availability: Some Agencies

Configuration Type: Not Applicable

Description

[FIX] We fixed an issue where custodial agencies were able to create or edit Holds for placement providers belonging to partner agencies set up through an Agency Relationship.

Now, custodial agency workers will correctly receive a “You don’t have permission” error if they attempt to add or edit a Hold for a partner agency’s placement provider, whether from the Placement Options page or the View Matching Families page.

Release Date: 10/23/2025

Impact Area: Placements

Availability: Some Agencies

Configuration Type: Not Applicable

Description

[FIX] We fixed an issue where custodial agencies could create Placement Call Logs for placement providers belonging to partner agencies set up via an Agency Relationship.

Now, custodial agency workers will correctly receive a “You don’t have permission” error if they attempt to record or create a Placement Call Log for a partner agency’s placement provider, whether from the Placement Options page or the View Matching Families page.

Release Date: 10/23/2025

Impact Area: Placements

Availability: Some Agencies

Configuration Type: Not Applicable

Description

[FIX] We resolved an issue where the Other/Miscellaneous Documents section was not appearing on Out-of-County Sending applications when Caregiver Documents 2.0 was enabled.

This section is now visible as expected, ensuring all relevant documents remain accessible to workers.

Release Date: 10/23/2025

Impact Area: Licensing

Availability: CD 2.0 Only

Configuration Type: Not Applicable

Description

The Family Map has been refreshed with updated pin designs from our Design Team.

While placement types, such as Families, Congregate Care Facilities, Private Agencies, and Families licensed by Partner Agencies, will continue to display in different colors, the new pin styles offer a cleaner, more modern look to help users easily identify placement options at a glance.

Release Date: 10/16/2025

Impact Area: Licensing; Placements

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] We resolved an issue where the Partner Agency column displayed duplicate entries when multiple applications (e.g., Initial and Renewals) were linked to the same partner agency.

Now, only the current application’s partner agency will appear in the column, ensuring accurate and streamlined display of partner agency information.

Release Date: 10/16/2025

Impact Area: Placements

Availability: Some Agencies

Configuration Type: Not Applicable

Description

[FIX] We resolved an issue where the Partner Agency column displayed duplicate entries when multiple applications (e.g., Initial and Renewals) were linked to the same partner agency.

Now, only the current application’s partner agency will appear in the column, ensuring accurate and streamlined display of partner agency information.

Release Date: 10/16/2025

Impact Area: Placements

Availability: Some Agencies

Configuration Type: Not Applicable

Description

We have updated our CLEAR API configuration to improve the accuracy and completeness of search results.

Previously, a key field in the API call was set to “false,” which limited the number of relatives and associates returned.

With this enhancement, the field is now set to “true,” allowing Binti to retrieve a broader and more comprehensive list of potential connections.

Release Date: 10/16/2025

Impact Area: Family Finding

Availability: All Agencies

Configuration Type: Not Applicable

Description

We’ve improved the user experience when creating or editing long bulk letter templates.

Previously, users had to scroll back to the top of the page to access the editor toolbar and lost their place after pasting content into a multi-page template.

With this enhancement:

- The editor now includes a scrollable container so users can view both the toolbar and the content they’re editing on one screen.

- Pasting text into long templates no longer causes the screen to jump to the top.

Note: Currently, only Binti admin have access to creating Bulk Letter templates on behalf of the agency.

Release Date: 10/9/2025

Impact Area: Family Finding & Engagement

Availability: All Agencies

Configuration Type: CSM Controls

Description

[FIX] We resolved an issue where agencies without Service Referral Management enabled were incorrectly receiving “new referral created” notifications.

With this fix:

- Referral notifications will no longer be sent to agencies that do not have SRM enabled.

- All existing and new caseworkers at non-SRM agencies are now automatically opted out of referral notifications.

This ensures only relevant teams receive referral alerts and reduces confusion for agencies not using SRM.

Release Date: 10/9/2025

Impact Area: Cross-Module; SRM

Availability: All Agencies

Configuration Type: Not Applicable

Description

We’ve added new functionality to improve how Family Finding searches are closed and tracked:

• Close Search Action: A new “Close Search” option is available in the Actions menu for open searches.

• Closure Reason Dropdown: Users can now select a predefined closure reason when closing a search.

• Closure Details Field: After selecting a reason, a text field appears for additional details. If “Other” is chosen, this field becomes required; otherwise, it remains optional.

• Closed Searches Dashboard: A new “Reason for Closure” column is visible on the Closed tab, displaying the selected reason for each closed search.

• Edit Closure Details: Users can edit closure data on closed searches via the new “Edit Closure Details” action. The form pre-populates with any previously entered data.

• CSV Updates: The Reason for Closure and Closure Details fields are now included in Family Finding Searches CSV downloads (Closed and All tabs).

These updates provide clearer insights into why searches are closed and ensure agencies can track closure details consistently.

Release Date: 9/24/2025

Impact Area: Family Finding

Availability: All Agencies

Configuration Type: Behind a Feature Flag

Description

Binti's Genogram tool now supports adding first-degree relationships between any individuals, not just the indexed child.

This enhancement allows workers to build more accurate and dynamic family trees by capturing the true relationships across all people represented in the genogram.

Release Date: 9/24/2025

Impact Area: Family Finding

Availability: All Agencies

Configuration Type: Behind a Feature Flag

Description

Binti Admins and agency workers can now filter Partner Agencies on both the Placement Options and View Matching Families pages. 

The existing dropdown filter has been expanded to include Sub-agencies, CBOs, and Partner Agencies (configured through an Agency Relationship).

If a Partner Agency is set up with “View all placement providers” permissions, it will appear in the Partner Agency dropdown options, enabling custodial agencies to more easily view and filter placements across all associated providers.

Release Date: 9/24/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

A new Partner Agencies column has been added to the Placement Options page.

For families owned by a custodial agency, this column will remain blank.

For custodial or parent agencies, the column will display Partner Agencies when an Agency Relationship (AR) is configured with the “View all placement providers” permission enabled.

This enhancement provides increased visibility into which Partner Agencies are associated with each placement option.

Release Date: 9/24/2025

Impact Area: Placements

Availability: Some Agencies

Configuration Type: Not Applicable

Description

[FIX] We fixed an issue where removing an “Other Adult” in CD 1.0 blocked workers from editing the number of applicants. This error prevented adding or updating co-applicants and sometimes produced a system error.

Now, when removing an Other Adult in either CD 1.0 or CD 2.0, workers can:

• Add a new co-applicant

• Remove and re-add a co-applicant

• Add a co-applicant if none previously existed

This restores expected functionality and ensures smoother application management.

Release Date: 9/18/2025

Impact Area: Licensing

Availability: Some Agencies

Configuration Type: Behind a Feature Flag

Description

[FIX] We fixed an issue where the 30-day reminder email for a child turning 18 was not being sent when the ff_automated_child_in_home_age_out feature flag was enabled.

With this update, workers will now correctly receive the 30-day reminder email in advance, the email the day the child turns 18, along with the child being auto converted to an Other Adult.

Release Date: 9/18/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Behind a Feature Flag

Description

We’ve redesigned the Reports menu to be shorter and introduced a new Reports Dashboard. Standard reports are now accessible in one central hub, with custom reports to follow.

This update makes it easier to find, filter, and manage reports more efficiently.

Release Date: 9/11/2025

Impact Area: Cross-Platform

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] We resolved an issue where Ask Binti AI was not retrieving the correct policy documents, and in some cases was not retrieving any documents at all.

The feature now consistently accesses and displays the appropriate agency policy manuals for accurate referencing.

Release Date: 9/11/2025

Impact Area: AI & Transcription

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] We resolved an issue where the “Date of Status Change” column in the Caregiver Dashboard CSV export was often blank, particularly on the Applying and Renewal tabs.

The column will now correctly populate with the most recent status change date, whether the application moved from Recruiting to Applying, Applying to Renewal, or between Renewal periods.

Release Date: 9/11/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] We resolved an issue where “contract” type forms in Other Adult stages (forms requiring only a signature) were not displaying correctly for Other Adults. These forms incorrectly showed the Applicant’s name instead of the Other Adult’s name, preventing completion and blocking progress or approval.

Contract forms for Other Adults now display properly, ensuring requirements can be completed as expected.

Release Date: 9/11/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] We resolved an issue where transferring an application from a conditional template to a non-conditional template caused duplicate requirements to appear. Specifically, if a form from the conditional stage was moved into a standard stage, the system generated duplicate requirements for that form, and requirements for removed forms were still displayed.

Applications transferred between template versions now display only the correct requirements.

Release Date: 9/11/2025

Impact Area: Licensing

Availability: Some Agencies

Configuration Type: Not Applicable

Description

We have updated API documentation access to improve usability. Users navigating to legacy Swagger API documentation pages (e.g., http://qa.binti.support/api-docs or "List agency placements") are now automatically redirected to the updated documentation on Readme.io.

Additionally, when Agency Admins are granted API access, the API page in their top-right menu now displays updated language and links to Readme.io resources.

Release Date: 9/11/2025

Impact Area: API

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] Resolved an issue where agency logos were not appearing in bulk emails. Logos will now correctly load and display as expected in outgoing messages.

Release Date: 7/31/2025

Impact Area: Family Finding

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] We’ve fixed an issue where clicking the “Renewals Due Within 60 Days” count on the Caseload Report also showed overdue renewals.

The link now correctly displays only renewals due within the next 60 days, as intended.

Release Date: 7/31/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] We’ve clarified error messages shown to applicants when they try to move forward without completing certain requirements. Previously, the system incorrectly flagged waived applicant forms as incomplete when the real blockers were:

-Missing references on the same page

-Unsigned Agency Forms Later Signed by Applicant

With this fix, applicants will now see accurate messaging that clearly identifies what still needs to be completed—helping reduce confusion and support requests.

Release Date: 7/24/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

The requirements table on the Documents page now automatically expands when any expired documents are present, whether or not there are also unexpired documents, so users can quickly see what needs attention.

If only unexpired documents are present, the row will remain collapsed as it does today.

Release Date: 7/24/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

We’ve improved the Expired Documents filter on the Staff Requirements Dashboard to more accurately reflect active needs.

Now, only rows where all documents are expired within the selected date range will appear. If a requirement has been fulfilled with a newer, valid document, the row will no longer appear in the filtered results—even if an older version is expired.

Release Date: 7/24/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

Binti Admins and Agency Staff will now see a new optional “Level of Care” multi-select field on the Edit Placement Information page for Congregate Care Facilities.

This field allows users to select from Levels of Care configured for their agency type, with support for multi-select, select all, type-ahead search, and clearing selections.

Only Levels of Care set up for the Parent Agency’s agency type will appear in the dropdown for Custodial Agency users.

Release Date: 7/24/2025

Impact Area: Placements

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] We’ve fixed an issue where uploaded Supporting Documents were missing their upload timestamp in both Caregiver Documents 1.0 and 2.0.

Now, workers will correctly see the date and time each document was uploaded, ensuring better tracking and documentation.

Release Date: 7/17/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

We’ve resolved a few issues affecting the Spanish-language self sign-up experience:

Removed all placeholder text from form fields (e.g., “Placeholder 2,” “Placeholder 3,” etc.).

Fixed dropdown labels that incorrectly read “Cambiar a Initial Application” — they now display correctly as:

- “Cambiar a Solicitud Inicial” for initial applications

- “Cambiar a Solicitud de Renovación” for renewals

These updates ensure a clearer and more professional Spanish user experience.

Release Date: 7/17/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

We've updated the “Response to Custodial Agency” table for Partner Agency placement searches to make responses and comments clearer:

Headers now display:

- Response – Partner agency response

- Comments – Partner agency comments

Partner Agency workers can now add comments by clicking the edit icon in the table.

Custodial Agency workers will see these comments appear in the Comments column for better collaboration and transparency.

Release Date: 7/17/2025

Impact Area: Placements

Availability: All Agencies

Configuration Type: Not Applicable

Description

Partner Agency workers assigned to a placement search will now receive an email notification when the search is closed.

Email includes:

Message: “A placement search assigned to your agency has been closed. Please log into Binti to see further information.”

A “Go to Placement Search” button that links directly to the closed search for easy access.

This fix ensures workers stay informed and can quickly review outcomes.

Release Date: 7/17/2025

Impact Area: Placements

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] Partner Agencies now retain access to any overdue, in progress, completed, or waived requirements for a child that were originally created during a cross-agency placement.

This fix ensures important historical records remain visible and accessible for continued accountability and reference, even after the placement ends.

Release Date: 7/17/2025

Impact Area: Placements

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] Previously, when a custodial agency placed a child without manually closing the placement search, the system closed the search only for the custodial agency, leaving it open for the partner agency.

This has now been fixed: adding a placement will automatically close the search for both agencies, ensuring alignment and reducing confusion.

Release Date: 7/17/2025

Impact Area: Placements

Availability: All Agencies

Configuration Type: Not Applicable

Description

The Relationships Dashboard for confidential or sealed children is restricted to users with specific permissions.

This update ensures sensitive information is protected and accessible only to authorized personnel, reinforcing data privacy and compliance.

Please speak with your Customer Success team to determine if this feature would be impactful for your agency.

Release Date: 7/17/2025

Impact Area: Family Finding

Availability: Some Agencies

Configuration Type: CSM Controls 

Description

We have added the ability for agency workers to have the ability to lock logged contacts, which disables editing once a contact has been finalized.

This enhancement helps maintain the integrity of contact records and supports accurate documentation for audits and reviews.

Agency Workers with the appropriate permission can unlock a locked contact.

Please speak with your Customer Success team to determine if this feature would be impactful for your agency.

Release Date: 7/17/2025

Impact Area: Family Finding

Availability: Some Agencies

Configuration Type: CSM Controls 

Description

Agency workers can now lock relationship details once finalized to prevent further edits. When locked, the following fields will display as plain text only:

- Relationship Category

- Relationship Description (dropdown for Relatives, text field for Fictive Kin)

- Partner Status (if applicable)

- Parental Lineage (for Relatives)

- Lineage Type (for Relatives)

This update helps preserve data accuracy and supports audit-ready records in the Family Finding & Engagement module.

Agency Workers with the appropriate permission can unlock a locked relationship.

Please speak with your Customer Success team to determine if this feature would be impactful for your agency.

Release Date: 7/17/2025

Impact Area: Family Finding

Availability: Some Agencies

Configuration Type: CSM Controls 

Description

Agencies using custom key dates can now filter applications by those dates directly from the Caregiver Applications Dashboard.

This enhancement makes it easier to track and manage progress based on your agency’s unique licensing milestones.

Release Date: 7/10/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

Applicants can no longer delete Other Adults (OAs) from the household if those individuals have in-progress requirements. The delete button will no longer appear in these cases.

When an OA is deleted by a caseworker or Binti Admin, any completed requirement documents will now automatically move to the Other / Miscellaneous section, preserving important records.

Release Date: 7/10/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

Agency workers can now filter families on the Family Map by family tags and by how the applicant heard about the agency.

These new filters make it easier to spot trends and target outreach efforts more effectively.

Release Date: 7/10/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

We’ve fixed an issue where completed requirements for a deleted Child in Home were not appearing in the Other / Miscellaneous section.

Now, when a Child in Home is deleted, any fulfilled requirements will correctly move to Other / Misc, ensuring workers can still access important documentation.

Release Date: 7/10/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

We’ve resolved an issue where .docx files weren’t fully generating transcriptions. Now, when uploading a .docx file, Binti AI correctly creates a case note and fills selected forms based on the document content, just like with other supported file types.

Release Date: 7/10/2025

Impact Area: AI & Transcription

Availability: All Agencies

Configuration Type: Not Applicable

Description

We’ve updated the “Ages Open To” filter on the Placement Options Dashboard to give agency workers more control over how age ranges are matched.

Previously, the filter would only return placements where the full “Ages Open To” range covered all selected ages. For example, if searching for ages 14–18, a home open to ages 12–17 would not appear because it didn’t cover the full range.

Now, there’s a new filter option that allows agency workers to find placements open to any of the selected ages, not just those that match the full set.

Filter Options Now Include:

• Placements Open to All Selected Ages (original behavior)

• Placements Open to Any of the Selected Ages (new option)

This change gives agencies the flexibility to search for placement options based on the filtering behavior that best fits their placement needs.

Release Date: 7/3/2025

Impact Area: Placements

Availability: All Agencies

Configuration Type: Not Applicable

Description

Agency workers using Caregiver Documents 1.0 can now download partially completed caseworker forms as Word documents, just like in CD 2.0.

This option does not apply to applicant forms, but for agency forms with progress, the “Download as Word” link will now appear on the Documents page.

Release Date: 7/3/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

We’ve updated how Children in Home (CIH) removal impacts requirements to better support audit and record-keeping needs:

When a child is removed from the home, their requirements from historical applications are preserved.

On the current application, unfulfilled requirements will drop off, but fulfilled requirement records will move to “Other / Miscellaneous” to retain documentation of what was completed.

Applicants can now only delete CIH records that have never had any requirement activity, preventing accidental loss of important history.

This ensures agencies retain a complete audit trail for all fulfilled CIH requirements.

Release Date: 7/3/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] We’ve fixed an issue where additional requirement records were tied to a user’s role rather than the user themselves.

Now, when a user’s role changes, their completed and in-progress requirements stay linked to them.

If there’s no active requirement for the new role, the document will move to “Other / Miscellaneous.”

If a new requirement is later added for that user, the previously completed document will automatically fulfill the new requirement if it matches.

This ensures better continuity of documentation through role changes.

Release Date: 7/3/2025

Impact Area: Licensing

Availability: Some Agencies

Configuration Type: CSM/SPL Control

Description

Agency workers can now track “Transitional Age Support” for a child’s connection in the Family Finding & Engagement module.

A new checkbox has been added to the Add/Edit Relationship page under the Non-Placement > Level of Support section, helping teams better document and plan support for youth transitioning to adulthood.

Release Date: 7/3/2025

Impact Area: Family Finding

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] We’ve resolved an issue where agency workers were unable to delete partially completed forms in Caregiver Documents 1.0.

Previously, attempting to delete a “previous version” of a form triggered a browser error and the file wouldn’t delete.

Now, workers can successfully delete older or incomplete form versions as expected.

Release Date: 7/3/2025

Impact Area: Licensing

Availability: All Agencies - CD 1.0

Configuration Type: Not Applicable

Description

[FIX] We’ve fixed an issue where applicants encountered a “Not Found” error when trying to open completed and worker-signed forms from the My Documents section of the applicant portal.

Now, when a form is marked as “Applicant Can Access” in the Edit Form settings, applicants can successfully download and view the PDF as expected.

Release Date: 7/3/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] We’ve fixed an issue where users saw an incorrect “permission error” when trying to download large Expiring Documents Reports.

The real cause was often a timeout issue, not a permissions problem.

Additionally, Agency Admins now have full visibility and should no longer encounter errors when downloading reports for all applications they have access to.

Release Date: 7/3/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

We’ve enhanced Binti AI Transcription to give agency workers more flexibility when uploading documents.

After selecting a file to upload, workers will now see a new step with the question:

“What would you like to do with your file?”

They can choose one or both of the following options:

- Create a case note using the content of the file – If it’s a text file, the full text will appear in the case note. If it’s a form or other document, Binti AI will summarize the contents.

- Have AI fill form answers using the content of the file – If selected, workers can pick specific forms (from a filterable multi-select list) that they want Binti AI to help fill, using information from the uploaded file.

This update gives agency workers greater control over how AI-generated insights are used—whether for case documentation, form completion, or both!

Release Date: 7/3/2025

Impact Area:  AI & Transcription

Availability: All Agencies

Configuration Type: Not Applicable

Description

When using Ask Binti AI on an application page, you’ll now see a “Copy” link below each AI-generated response.

Clicking this link will copy the full response to your clipboard, making it easy to paste into case notes, Google Docs, emails, or other tools for quick documentation and sharing.

Release Date: 6/26/2025

Impact Area: AI & Transcription

Availability: All Agencies

Configuration Type: Not Applicable

Description

To prevent workers from losing recordings due to agency-specific session timeouts, Binti now treats active audio recording as an “active event.”

Agencies can now configure a new setting: “User Session Time Out While Recording Audio (Minutes)” on the Edit Agency and View Agency pages.

While a worker is actively recording, they will not be auto-logged out due to inactivity.

This helps protect against accidental data loss while still respecting agency security policies.

As a safeguard, all sessions will time out after 4 hours, and the recording will automatically be submitted if still in progress. This can be configured by a Binti Admin on request.

Release Date: 6/26/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: CSM Controls

Description

[FIX] We've resolved a User Interface issue on the Relationships page where the yellow highlight didn’t correctly follow mouse clicks between the Connections, Potential Connections, and Contact Logs tabs.

Now, the highlight stays on the active tab when using your mouse, ensuring clearer navigation.

Release Date: 6/17/2025

Impact Area: Family Finding

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] We’ve fixed an issue where the Family Finding Efforts (FF&E) Contact Logs page would fail to load if a worker who had previously logged contacts was deleted from Binti. 

Now, the page will display the archived worker’s name alongside the note, with “(Archived in Binti on MM/DD/YYYY)” shown in parentheses to indicate their archived status.

Release Date: 6/26/2025

Impact Area: Family Finding

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] We've resolved a User Interface issue on the Relationships page where the yellow highlight didn’t correctly follow mouse clicks between the Connections, Potential Connections, and Contact Logs tabs.

Now, the highlight stays on the active tab when using your mouse, ensuring clearer navigation.

Release Date: 6/17/2025

Impact Area: Family Finding

Availability: All Agencies

Configuration Type: Not Applicable

Description

To prevent lost transcriptions due to connection issues, Binti now displays a modal if a worker goes offline while using the built-in audio recorder.

The message confirms: “We couldn’t upload the file right now, but it’s in the queue. We’ll email you when it’s done. There’s no need to resubmit this file.”

Once the connection is restored, the upload is automatically retried and the worker is notified by email when it’s complete. No further action needed.

Release Date: 6/12/2025

Impact Area: AI & Transcription

Availability: All Agencies

Configuration Type: Not Applicable

Description

Binti AI Transcription accepts files identified as video/3gpp, including some .m4a audio files.

This ensures a smoother experience for users uploading recordings from a variety of devices.

Release Date: 6/12/2025

Impact Area: AI & Transcription

Availability: All Agencies

Configuration Type: Not Applicable

Description

We’ve updated the blue used for tabs, breadcrumbs, and links across Binti to #0055E3 for improved contrast and readability. You’ll now see this clearer shade in:

• Tabs on tables

• Agency Relationships tabs

• Family Finding Searches

• Breadcrumbs and links

• Wizard sidebars

These updates help ensure a more accessible experience for all users.

Release Date: 6/12/2025

Impact Area: Family Finding

Availability: All Agencies

Configuration Type: Not Applicable

Description

Workers can once again filter by Contact Name in the Family Finding Contact Log Dashboard. 

This resolves a previous issue where the filter option was unavailable.

Release Date: 6/12/2025

Impact Area: Family Finding

Availability: All Agencies

Configuration Type: Not Applicable

Description

The Expiring Documents Report now only includes applications in Recruiting, Applying (Initial and Renewal) statuses, Ready for Review, Approved and excludes those in terminal statuses.

Additionally, if a newer unexpired version of a document (e.g., driver’s license) is uploaded, the older expiring version will no longer appear in the report. This ensures more accurate and relevant tracking of upcoming document expirations.

Release Date: 6/12/2025

Impact Area:  Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] Workers at a source agency can now successfully save changes made on the Edit Application page within agency relationships.

Previously, edits appeared to submit with a confirmation message, but the changes were not saved—this issue has now been resolved.

Release Date: 6/12/2025

Impact Area:  Licensing

Availability: Some Agencies

Configuration Type: Not Applicable

Description

When a youth in the home turns 18, Binti will now automatically convert them from a child to an Other Adult in Home.

This enhancement ensures that the correct requirements are generated and relevant data is carried over seamlessly, reducing manual work for workers and maintaining continuity of information.

Release Date: 6/5/2025

Impact Area: Licensing 

Availability: All Agencies

Configuration Type: Not Applicable

Description

Binti now sends automated email notifications when a youth in the home turns 18:

• To the caregiver on the day of the youth’s 18th birthday

• To the assigned worker 30 days in advance

These reminders help ensure timely awareness and action on any new requirements triggered by the change in household status.

Release Date: 6/5/2025

Impact Area:  Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

To improve clarity during uploads, we’ve added a new modal that appears if a user tries to upload a file larger than 24MB for Binti AI Transcription. The modal message reads:

“At this time, we can only accept files up to 24MB for Binti AI Transcription. Please reduce the file size and try again.”

Release Date: 6/5/2025

Impact Area:  AI & Transcription

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] We fixed an issue where each keystroke in the Background Check Notes field was being logged as a separate entry in Application History. The autosave delay is now set to 2 seconds.

Release Date: 6/5/2025

Impact Area: Licensing 

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] We fixed an issue where Other Adults couldn’t create a password using the link in their welcome email after being transferred to another agency or template. The problem was caused by their user role being removed during the transfer process.

Their roles now remain intact, ensuring a smooth login experience post-transfer.

Release Date: 6/5/2025

Impact Area: Licensing 

Availability: All Agencies

Configuration Type: Not Applicable

Description

We’ve made User Interface updates to improve visibility into waived references for applications.

-References now correctly show as completed when waived.

-An info icon clearly indicates when a reference was waived.

-If a waiver is removed, the reference count updates accurately (e.g., “_ out of _ references were waived by an agency worker”).

These enhancements make it easier to track reference completion and waiver status at a glance.

Release Date: 6/5/2025

Impact Area: Licensing

Availability: Some Agencies [CD 2.0 Only]

Configuration Type: Not Applicable

Description

[FIX] We resolved an issue where the screen would go blank after entering a common name (e.g., “Mary Young”) when adding a new connection to a child.

The issue has now been fixed—adding connections works smoothly regardless of name frequency.

Release Date: 5/29/2025

Impact Area: Family Finding

Availability: All Agencies

Configuration Type: Not Applicable

Description

When creating a new case note in Congregate Care or Child Placing Agency applications, the provider name now displays instead of the licensor; making it easier to identify and track case activity by provider.

Release Date: 5/29/2025

Impact Area: Licensing

Availability: Some Agencies

Configuration Type: Not Applicable

Description

The top-right page header in Congregate Care or Child Placing Agency applications now consistently displays the provider’s name instead of the license manager’s name on the Documents page.

You’ll see the format:

"[Provider Name]’s Florida Child-Placing Agency [Application Type] Application ([Application Status])"

This update ensures clarity across all pages, including Provider Profile, Edit Profile, Change Status, Case Notes, and Documents.

Release Date: 5/292025

Impact Area: Licensing

Availability: Some Agencies

Configuration Type: Not Applicable

Description

We’ve expanded the available selections in the “How did the applicant learn about our agency?” field to better capture referral sources:

“Yard Sign” under Advertisement

“Community Event” under Event

“Health Care Setting”, “Community Based Organization”, and “Employer” under Word of Mouth

When an Event option is selected, a new free-text field labeled “Which event” appears—optional with no character limit—allowing for more detailed tracking.

Release Date: 5/29/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

We corrected a typo in the “Add Filters” box on the Congregate Care Facilities page.

“Indentifier” is now correctly spelled as “Identifier” under the Provider External Identifier filter.

Release Date: 5/29/2025

Impact Area: Licensing

Availability: Some Agencies

Configuration Type: Not Applicable

Description

When viewing the Matching Families page for a child, the browser tab now displays the child’s name for easier navigation.

Example: “Martha Bradtke’s Matching Families”

This helps workers quickly identify and switch between tabs when managing multiple cases.

Release Date: 5/29/2025

Impact Area: Placements

Availability: All Agencies

Configuration Type: Not Applicable

Description

To improve clarity and accessibility, the Binti AI icon in the header now includes:

Alt text: “AI Transcription”

Tooltip: “AI Transcription” on hover

This ensures the icon’s purpose is clearly communicated to all users.

Release Date: 5/22/2025

Impact Area: Licensing - Binti AI

Availability: Some Agencies

Configuration Type: Not Applicable

Description

To enhance contrast and accessibility, the Binti AI logo in the header has been updated from orange to white.

This change ensures better visibility against the header background and aligns with accessibility best practices.

Release Date: 5/22/2025

Impact Area: Licensing - Binti AI

Availability: Some Agencies

Configuration Type: Not Applicable

Description

To prevent data loss while we improve reliability, in-app audio recording has been temporarily disabled on the new transcription page.

The option “I’d like to create a new recording” is now disabled.

The upload option is selected by default, allowing users to continue adding audio files for transcription.

Release Date: 5/22/2025

Impact Area: Licensing - Binti AI

Availability: Some Agencies

Configuration Type: Not Applicable

Description

To improve performance, CSV downloads with 250 or more rows will now be processed as background jobs.

When triggered, you’ll see a toast message:

“Successfully requested CSV. You will get an email notification when it is ready to be downloaded.”

Smaller files (under 250 rows) will continue to download immediately.

This change ensures smoother performance and a more reliable download experience.

Release Date: 5/22/2025

Impact Area: Platform

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] We’ve fixed an issue where Other Adults encountered a “Something went wrong” error page when attempting to reset their password with an expired password reset token.

Now, instead of an error page, they will see a clear message prompting them to request a new password reset link.

Release Date: 5/22/2025

Impact Area: Licensing 

Availability: All Agencies

Configuration Type: Not Applicable

Description

Workers at a partner agency with the appropriate role can now view and edit caregiver application data from a source agency, improving collaboration and streamlining shared workflows.

Release Date: 5/22/2025

Impact Area: Licensing 

Availability: All Agencies

Configuration Type: Not Applicable

Description

Previously, applicants were blocked from progressing if reference information wasn't filled out—even when the reference requirements were waived.

Now, caregivers can now move forward in the application when all reference requirements are:

-Filled (but not yet completed)

-Filled and completed

-Filled and waived

-Not filled and waived

This ensures a smoother experience for both caregivers and caseworkers when references are no longer required.

Release Date: 5/22/2025

Impact Area: Licensing 

Availability: All Agencies

Configuration Type: Not Applicable

Description

[FIX] Previously, the "Download as Word" option appeared for all applicant and agency forms regardless of completion progress.

Now, the "Download as Word" option on the Documents page now appears only when appropriate:

-Visible only for agency forms

-Visible only for partially completed forms (i.e. forms with at least some progress)

This ensures the download option is only shown when it’s useful for editing or review.

Release Date: 5/22/2025

Impact Area: Licensing 

Availability: Some Agencies - CD 2.0

Configuration Type: Not Applicable

Description

Workers can now choose which forms Binti AI should fill during the transcription flow.

When “Have AI fill form answers” is selected, a filterable multi-select dropdown labeled “Select Form(s) to Fill” appears.

If forms are selected, AI will only fill those specific forms, giving workers greater control and reducing unwanted edits.

Release Date: 5/15/2025

Impact Area: Licensing - Binti AI

Availability: Some Agencies

Configuration Type: Not Applicable

Description

[FIX] We’ve resolved an issue where initial requirements were not populating on the Documents page for newly imported renewal families—only references appeared.

Now, all expected requirement details correctly display for both the Previous Application and the Approved Application, ensuring consistency and completeness.

Release Date: 5/15/2025

Impact Area: Licensing

Availability: Some Agencies

Configuration Type: Not Applicable

Description

[FIX] We’ve fixed an issue where the RFA ID / Family ID (shown as Profile Family # on the User page) was not carrying over to a new primary applicant after a role switch.

This issue previously blocked application approval—now, the ID correctly transfers, ensuring a smooth transition and uninterrupted processing.

Release Date: 5/15/2025

Impact Area: Licensing

Availability: All Agencies

Configuration Type: Not Applicable

Description

We’ve updated the name sorting on the Family Finding Searches dashboard.

The list now sorts by last name instead of first name, making it easier to find and group children as expected.

Release Date: 5/15/2025

Impact Area: Family Finding

Availability: All Agencies

Configuration Type: Not Applicable

Description

To help users identify the most current address information during a Potential Kin Online Search, we’ve added visibility into when each address was last reported.

The “Date Reported” now appears in parentheses next to each address in both the Personal Summary tab and the modal pop-up where users select which addresses to port over when saving a new Potential Connection.

Release Date: 5/15/2025

Impact Area: Family Finding

Availability: All Agencies

Configuration Type: Not Applicable

Description

To provide better context and reduce confusion during case reviews, Binti now displays a “(Deceased)” label next to individuals marked as deceased in a child’s relationships.

"If the “Person is deceased” checkbox is selected for a relationship, “(Deceased)” will appear next to that person’s name on the Relationships Dashboard for every child they are connected to.

This helps explain why certain individuals haven’t been contacted and reduces unnecessary follow-up questions from supervisors.

Release Date: 5/15/2025

Impact Area: Family Finding

Availability: All Agencies

Configuration Type: Not Applicable

Description

To reduce confusion and better reflect how connections are organized:

• The “Relationships” tab is now called “Connections”, including the label above the table.

• On the “Potential Connections” tab, the label above the table now reads “Potential Connections” instead of “Relationships.

The tab order has been updated:

• Connections

• Potential Connections

• Contact Logs"

Release Date: 5/15/2025

Impact Area: Family Finding

Availability: All Agencies

Configuration Type: Not Applicable

Description

When adding a new program, the Start Date field will now appear blank by default, giving workers full control over when to assign a start date. When the worker opens the date picker, today’s date will be pre-selected for quick entry.

Previously, today's date was the default value in the Start Date field.

Release Date: 5/8/2025

Impact Area: Caregiver Management

Availability: All Agencies

Configuration Type: Not Applicable

Description