UC Berkeley
Berkeley UX
Rachel Hollowgrass
Chair,
Berkeley UX
UX Lead, SIS
Chara
Bui
Bui
UX Designer, bConnected
Flint
Hahn
Hahn
Senior UX Designer, RTL
Sarah
Bushman
Bushman
Acad. Des. Mgr,
Berkeley Extension
Natalie Chan
UX Intern, SIS
Tiffany Ho
UX Intern, SIS
Principles
Staff Community of Practice
Berkeley UX
Mission: Improve the usefulness and usability of projects.
Methods:
Provide user experience expertise to projects in need.
Offer professional development opportunities to staff in UX-adjacent roles.
Grow UX community via skill and knowledge sharing, meetups, presentations and other events.
Related
Berkeley campus: Other communities of practice
Systemwide: UCUX
Note: For accessibility concerns, consult with the campus Web Access Team.
Past Events and Projects
Usability assessments for project teams
Website and Application Reviews Note: Berkeley VPN is required to view.
Past events
Process Overview
Challenge and Opportunity
Campus IT teams often lack UX expertise.
IT projects can fall short in usability.
Response
Berkeley UX offers expertise and suggestions.
Project teams can adopt, modify or ignore suggestions.
Process Details
Identify UX-Ready Projects
Find projects whose teams are ready for UX suggestions.
For each project, ask team which project aspects have usability challenges that the project team could act on. Examples:
Navigation
Information architecture
Interaction patterns
Visual design
Mobile friendliness
Match UX resources to project needs
Based on scope, timeline, resources required, and availability.
Co-create assessment plan with project team
Ensure that the scope and issues match team needs
UX and project team work together to write any protocols, scripts, etc.
Carry out plan
If plan includes usability interviews, invite a project team member to each session.
Write findings and suggestions
Present to findings and suggestions at community event, e.g. Usability Workshop
Findings are presented in a community setting so that other teams can benefit from seeing other issues that other projects face.
Next Steps for Project Teams
Take a few minutes to identify which aspects of your project could benefit from UX suggestions. Also consider if those aspects are actionable and have reasonable timelines, dependencies, etc.; that is, which aspects are available to change via software development, revised user practices, enhanced documentation, etc. Also consider if the resources such as time, skills, permission, etc. exist to make those kinds of changes.
Once your team and project are ready to explore usability, contact Berkeley UX:
Note: As a community of practice, Berkeley UX is limited in the number of projects we can work with each year. We will accommodate as many as we can.