To help the Technology Team respond efficiently and effectively, please use the proper reporting method.

EMERGENCIES are to be reported by telephone -Brian Reid at 979-865-7089, (7:00 a.m. until 4:30 p.m.) 

NON-EMERGENCIES submitted through the Eduphoria Helpdesk Work Order System.  Click here to login to your Class Link account and submit a HelpDesk ticket in Eduphoria.   Telephone calls are accepted if you have no computer access to submit a Helpdesk request. 

Eduphoria HelpDesk is the official way you contact us for any technical support you need whether it be for personal training or assistance with a computer, application, or phone problem.

To reach the Helpdesk, you must logon to Eduphoria and select Helpdesk to complete a support request ticket.

Because we serve 5 campuses as well as other buildings and manage over 2,000 technology devices, there may be a delay before we contact you, but know that we are aware and will respond to your request as soon as possible.