Housing Resources

OCC contact information for consumers:

Office of the Ohio Consumers’ Counsel

1-877-742-5622

occ@occ.ohio.gov

Website:

www.occ.ohio.gov

Fact Sheet Master List:

https://www.occ.ohio.gov/publications

Assistance information:

http://www.occ.ohio.gov/utilityassistance

Rate Case Consumer Alerts

https://www.occ.ohio.gov/consumer-alerts

Individual Fact sheets:

Your Guide to Energy Disconnection and Reconnection

https://www.occ.ohio.gov/factsheet/energy-disconnection-and-reconnection

Utility Bill Payment Plans

https://www.occ.ohio.gov/factsheet/need-help-your-utility-bills-payment-plans-are-available

Percentage of Income Payment Plan (PIPP Plus)

https://www.occ.ohio.gov/factsheet/pipp-plus

Special Reconnect Order (SRO)

https://www.occ.ohio.gov/factsheet/winter-reconnect-order

Keep Utilities on with a 30-Day Medical Certificate

https://www.occ.ohio.gov/factsheet/30-day-medical-certificate

Winter Crisis Program (WCP)

https://www.occ.ohio.gov/factsheet/heap-winter-crisis-program-wcp

Utility Third-Party Notification

https://www.occ.ohio.gov/factsheet/third-party-notification

Energy Assistance Appointment Checklist

https://www.occ.ohio.gov/factsheet/energy-assistance-appointment-checklist

Home Energy Assistance Program: (HEAP)

https://www.occ.ohio.gov/factsheet/home-energy-assistance-program-heap

Utility-Provided Assistance Programs (can change—always check with the utility)

https://www.occ.ohio.gov/factsheet/utility-provided-assistance-programs

Home Weatherization Assistance Program (HWAP)

https://www.occ.ohio.gov/factsheet/home-weatherization-assistance-program

Consumer Assistance for Military Families

https://www.occ.ohio.gov/factsheet/consumer-assistance-military-families

Telephone Lifeline Programs in Ohio

https://www.occ.ohio.gov/factsheet/telephone-lifeline-programs-ohio

Link to Spanish materials

https://www.occ.ohio.gov/publications#EnEspanolSpanish