Broken Chromebook?

In the event that you have dropped, spilled, or broke your Chromebook in anyway, come to the Tech Corner in the back of the Media Center and speak to someone there about your Chromebook. We ask that you stop by ASAP as if we have to process an insurance or warranty claim, we want to make sure it is done in a timely manner since the issue occurred. Whether you bought the Chromebook from the school district or not, we ask that you bring your Chromebook so we can troubleshoot the issue.

• Bring broken Chromebook to the Tech Corner in the back of the Media Center (if issue involves charger, bring that with you as well)
• If Chromebook cannot be fixed in the Tech Corner, we will process a claim to send out your Chromebook
• You will be given a replacement Chromebook to use while yours is being fixed - Chromebook can be brought home.
• An email will be sent to your school Google Account letting you know to come pick up your device when it comes back.

• Bring broken Chromebook to the Tech Corner in the back of the Media Center (if issue involves charger, bring that with you as well)
• We will be able to help you and see what is wrong with your Chromebook and possibly fix it, but if it needs to be sent out to the insurance company to be fixed, we will not be able to. You will need to find another way to get your Chromebook fixed.
• A possible solution: You could pay our technician onsite to fix your Chromebook (typically cost is at cost plus $5.00 labor charge). This is based on a case-by-case situation. Mrs. Dennis or Mrs. Manley can help explain more about how this would work. NOTE: Payment must be received prior to technician working on Chromebook.
• If your Chromebook is deemed UNUSABLE, you are able to get on the daily loaner program though the library. Librarians will be notified that you can participate in the program.

• Bring broken Chromebook to the Tech Corner in the back of the Media Center(if issue involves charger, bring that with you as well)
• We will be able to help you and see what is wrong with your Chromebook and possibly fix it. More than likely, you will have to bring your Chromebook to the place that you bought it from in order to have someone work on it. This is due to the fact that the device was not purchased through the district and insurance was not purchased.
• If your Chromebook is deemed UNUSABLE, you are able to get on the loaner program though the library. Librarians will be notified that you can participate in the program.