Promote/Demote Viewers

As a moderator you are able to promote or demote other viewers' role status in the live meeting or remove a user from the meeting.

If a user has entered as a viewer, you can promote their role to the moderator role or demote a user from the moderator to viewer role.

Moderators appear in the users list with a Square [1] avatar icon while Viewers appear in the users list with a Circular [2] avatar icon

Use cases for promoting a viewer to a moderator include:

• Upgrading a guest speaker entering the session to the moderator role enables more control over the session to the speaker.

• Upgrading a moderator who was mistakenly assigned the viewer role in the LMS when the meeting was created.

Use cases for demoting a moderator include:

• Demote a moderator who was mistakenly assigned the role in the LMS.

• Demote moderators to reduce number of users who have unlimited access to the session.

Promoting to Moderator

To kick a user from the session, select their avatar in the users list and choose Remove user.

Removal persists for the duration of the session. Specifically,

• If you remove a phone user, they are not able to dial back into the session from the same phone.

• If you remove a regular user, they are not able to rejoin the session in a similar manner.

For example, if a student joined through the learning management system (LMS), they would be unable to rejoin the current session through the LMS. The same applies to a Personal Rooms link or Guest invite link.

The removal is only for the current session. A removed user can still join other BigBlueButton sessions or the same session again if restarted at a later time.