Checking your gift card balance typically requires an internet connection or phone access, and gift cards can be verified using multiple methods. Here are three convenient ways to check your Bath & Body Works gift card balance.

Online at BathandBodyWorks.com:

• Go to BathandBodyWorks.com and scroll to the footer to find the "Gift Cards" link

• Click "Check Gift Card Balance" on the gift cards page

• Enter your 16-digit gift card number and the PIN from the back of the card

• Complete any CAPTCHA or reCAPTCHA prompt if one appears

• Click "Check Balance" to view your remaining amount in dollars

In-store balance check:

• Visit any Bath & Body Works or White Barn store in the U.S.

• Ask a cashier to check your gift card balance in-store - in-store checks are facilitated by store associates who can scan or manually enter your card details

• Present the physical gift card or show the Bath & Body Works eGift card barcode on your phone

Phone balance check:

• Call the Bath & Body Works automated hotline at +1-800-640-6052 - this is the specific customer support number the retailer provides for balance inquiries

Bath & Body Works offers two main purchase options: plastic gift cards and digital Bath & Body Works eGift cards. Both hold value in U.S. dollars and work identically at checkout.

 Physical gift cards:

• Sold in set denominations like $10, $25, $50, and $100

• Available at Bath & Body Works stores, BathandBodyWorks.com, and select retailers like Target or Kroger

• The gift card number and PIN are printed on the back; the PIN is often protected by a scratch-off panel

Bath & Body Works eGift cards:

• Bath & Body Works eGift cards range from $5 to $500, with common presets at $25, $50, and $75

• eGift cards are delivered instantly via email and can be redeemed online or in-store

• Each email includes a digital code and barcode you can scan at the register or enter at online checkout

Both card types can be rechecked anytime. Note that U.S. and Canadian cards are not interchangeable - balances are country-specific. Design and packaging vary by season (think Mother's Day, Black Friday, or Christmas 2025–2026 collections), but the process to check the balance stays the same.

This section walks through exactly how to apply your gift card balance at checkout for both physical cards and the Bath & Body Works eGift card format.

 Online redemption on BathandBodyWorks.com:

• Add items to your cart and proceed to checkout on desktop or mobile

• Under the payment section, select "Gift Card" or "Gift Cards & eGift Cards"

• Enter your card number and PIN exactly as shown on the card or email

• Click "Apply" to deduct the card balance from your order total

• You can apply up to 2 gift cards per order online

If the balance does not cover the full order total, the site will prompt you to add another payment method such as credit, debit, or PayPal. Redeem gift cards online at BathandBodyWorks.com for a convenient experience.

 In-store redemption:

• Bring the physical gift card or open your egift card email on your phone

• In-store, show the gift card barcode to the cashier for scanning

• The cashier can also manually enter the code if the scan fails

• Confirm the remaining gift card balance displayed on the register before covering any difference

Bath & Body Works typically allows more than one card per transaction in-store. After purchase, check your balance again if you plan to use the same card on future trips.

Sometimes a balance check may not work as expected. Here are a few things you can check:

 Check the Card Information

 Make sure the card number and any required PIN or security code have been entered correctly.

 Check Your Internet Connection

 If you're checking the balance online, try refreshing the page or using another browser or device.

 Check the Official Website

 Gift card services can occasionally be unavailable because of maintenance or technical problems. Try again later if the balance page is not working.

 Contact Official Customer Support

 If the problem continues, contact Bath & Body Works through its official customer service channels. Keep your gift card available because you may need information printed on the card.

Knowing where your card is valid helps you plan purchases and avoid a declined transaction at the register. Gift cards can be redeemed at Bath & Body Works and White Barn stores across the United States, and online at BathandBodyWorks.com for eligible products.

Eligible purchases include:

• Body care products like lotions, shower gels, and mists

• Home fragrance items such as 3-wick candles and Wallflowers plug-ins

• Hand soaps, sanitizers, and seasonal collections 

Typical restrictions:

• Cards cannot usually be used to buy other gift cards

• Not redeemable for cash except where required by state law

• Lost or stolen cards may not be replaced unless you provide proof of purchase and remaining balance details

• As of 2026, U.S. gift cards generally cannot be used on international Bath & Body Works sites. Check the balance before big events. 

So you can stack your card with promotional offers where the terms allow it.

Terms can change, so verify the latest details on BathandBodyWorks.com. Here is what applies as of 2026.

• Bath & Body Works eGift cards do not expire, and physical gift cards issued in the U.S. carry no expiration date and no monthly maintenance fees - your balance remains until fully used

• Cards are not credit or debit instruments and do not earn interest

• They are nonrefundable and generally not reloadable

• You cannot use a gift card to purchase another gift card

State and law-related details:

• Some U.S. states allow consumers to redeem small remaining balances for cash when under a specific dollar threshold (often around $5–$10)

• Bath & Body Works reserves the right to refuse, cancel, or hold cards suspected of fraud, resale, or abuse - this can impact access to your account and card balance

Keep receipts and original purchase confirmation emails, especially for higher-value cards bought during major 2025–2026 shopping seasons.