Melissa Barrotti

IT Project Manager ☁️ Google Workspace Expert

β€’ Digital Transformation Specialist β€’ SMM SEM SEO

Experience

IT Project Manager & Digital Marketing Specialist

Independent IT Consultant | Toronto, Canada Area

Jan 2012 – Present

GOOGLE G SUITE ARCHITECT

Architecture, migration, deployment and management of simple to complex G Suite environments.

Custom built solutions for; business intelligence dashboards, documents triage and management, workflows and automations, human resources management, custom HR portals, resume and applicant tracking systems, company intranets and knowledge sites.


GOOGLE & FACEBOOK/INSTAGRAM ADS EXPERT:

Planning, deployment, management & optimization of Google & Facebook/Instagram ad accounts.

360Β° marketing; content, paid & social.


WORDPRESS NINJA

Planning, design and deployment of custom WordPress sites, optimized for search, mobile and ads.

Marketing & Operations Manager

Toothworks Canada | Toronto, Canada Area

Jul 2013 – Present

Organizational Change Agent.

Enterprise Architect for large chain of dental clinics: Migration, deployment, maintenance and optimization of complex, custom G Suite environment and workflows. Design & implementation of various cloud based enterprise solutions.


SaaS Applications Deployed/Managed:

G Suite Business

Airtable

BetterCloud

JotForm Enterprise

DayForce HCM

Zapier

AirTable

Google Hangouts Chat w Custom Webhooks.


Custom Built The Following:

Fully functional Applicant Tracking System using Wordpress, JotForm & G Suite

Employee Onboarding/OffBoarding and Training Sites/Apps

Time and Attendance System

Business Intelligence Dashboards utilizing Google Data Studio

Infection Control Tracking System

PHIPA Compliant Internal/External Referral System

PHIPA Compliant Digitized Patient Consent Forms & Patient Education System

PHIPA Compliant Digital Patient Forms

Documents Triage and Governance System

IT Asset Tracking and Maintenance Logs.

Sysadmin Management of over 150+ client machines, 10+ servers.

(IPAC) Infection Control Tracking and Reporting System using Google Sites, JotForm & Google Data Studio

Tightly controlled Google Hangouts Chat environment with external domains, custom webhooks.


Marketing:

Company website(s) (2013-2019)

Creation and maintenance of Facebook Business Manager account (14 pages, 2 ad accounts)

Local SEO, Maintenance of listings and citations.

Reputation management of Google Business and Facebook Business listings.

Social Media Management.

IT Technical Recruiter & IT Administrator (Contract)

CORADIX Technology Consulting Ltd. | Toronto, Ontario

May 2014 – Oct 2014

Deployment and administration of Salesforce CRM & Jobscience ATS

Network Maintenance, IT asset management

Recruitment focus: Developers; Mobile, UI, Web, .NET, SharePoint

IT Administrator

Willowdale Dental Group | Toronto, Ontario

2012 – 2013

Daily maintenance/support of 1 Windows 2008 Server & 20+ PC client machines & LAN

Troubleshooting of diagnostic imaging equipment; digital x-rays, panoramic & cephalometric x-rays, intra-oral cameras, and cone beam imaging

Google Apps for Work deployment; migration from MS Exchange

Licenses & Certifications

G Suite Administrator

2012

G Suite Deployment Specialist

2012

Google Ads Fundamentals

2015

Google Ads

2015

Social Media Strategy

2015

Advanced SEO

2019

Skills

Industry Knowledge

Agile Methodologies

Budget Management

Business Intelligence

Facebook Business Manager

Facebook Marketing

Forecasting

IT Service Management

Keyword Research

Multimedia

Operations Management

Project Management

SaaS Ops

Schema

SEM

SEO

SMM

User Lifecycle Management

Video Production

Interpersonal Skills

Adaptability

Analytical Reasoning

Data Science

Leadership

Management

Organizational Change Agent

People Management

Public Speaking

Time Management

Translation

Saas Platforms

Asana

G Suite

HootSuite

JotForm

Office 365

Salesforce.com Administration

Slack

Trello

Zapier

Tools & Technologies

Adobe Creative Suite

CSS

G Suite Webhook Development

Google Adwords

Google Analytics

Google Apps Script

Google Cloud Platform (GCP)

Google Data Studio

Google Drive

Google Hangouts Chat

Google Sheets

Google Sites

Google Tag Manager

Google Web Designer

Google Webmaster Tools

HTML

Java

Microsoft Excel

Microsoft Office

OAuth

Photoshop

PowerPoint

WordPress

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