Melissa Barrotti
IT Project Manager βοΈ Google Workspace Expert
β’ Digital Transformation Specialist β’ SMM SEM SEO
Experience
IT Project Manager & Digital Marketing Specialist
Independent IT Consultant | Toronto, Canada Area
Jan 2012 β Present
GOOGLE G SUITE ARCHITECT
Architecture, migration, deployment and management of simple to complex G Suite environments.
Custom built solutions for; business intelligence dashboards, documents triage and management, workflows and automations, human resources management, custom HR portals, resume and applicant tracking systems, company intranets and knowledge sites.
GOOGLE & FACEBOOK/INSTAGRAM ADS EXPERT:
Planning, deployment, management & optimization of Google & Facebook/Instagram ad accounts.
360Β° marketing; content, paid & social.
WORDPRESS NINJA
Planning, design and deployment of custom WordPress sites, optimized for search, mobile and ads.
Marketing & Operations Manager
Toothworks Canada | Toronto, Canada Area
Jul 2013 β Present
Organizational Change Agent.
Enterprise Architect for large chain of dental clinics: Migration, deployment, maintenance and optimization of complex, custom G Suite environment and workflows. Design & implementation of various cloud based enterprise solutions.
SaaS Applications Deployed/Managed:
G Suite Business
Airtable
BetterCloud
JotForm Enterprise
DayForce HCM
Zapier
AirTable
Google Hangouts Chat w Custom Webhooks.
Custom Built The Following:
Fully functional Applicant Tracking System using Wordpress, JotForm & G Suite
Employee Onboarding/OffBoarding and Training Sites/Apps
Time and Attendance System
Business Intelligence Dashboards utilizing Google Data Studio
Infection Control Tracking System
PHIPA Compliant Internal/External Referral System
PHIPA Compliant Digitized Patient Consent Forms & Patient Education System
PHIPA Compliant Digital Patient Forms
Documents Triage and Governance System
IT Asset Tracking and Maintenance Logs.
Sysadmin Management of over 150+ client machines, 10+ servers.
(IPAC) Infection Control Tracking and Reporting System using Google Sites, JotForm & Google Data Studio
Tightly controlled Google Hangouts Chat environment with external domains, custom webhooks.
Marketing:
Company website(s) (2013-2019)
Creation and maintenance of Facebook Business Manager account (14 pages, 2 ad accounts)
Local SEO, Maintenance of listings and citations.
Reputation management of Google Business and Facebook Business listings.
Social Media Management.
IT Technical Recruiter & IT Administrator (Contract)
CORADIX Technology Consulting Ltd. | Toronto, Ontario
May 2014 β Oct 2014
Deployment and administration of Salesforce CRM & Jobscience ATS
Network Maintenance, IT asset management
Recruitment focus: Developers; Mobile, UI, Web, .NET, SharePoint
IT Administrator
Willowdale Dental Group | Toronto, Ontario
2012 β 2013
Daily maintenance/support of 1 Windows 2008 Server & 20+ PC client machines & LAN
Troubleshooting of diagnostic imaging equipment; digital x-rays, panoramic & cephalometric x-rays, intra-oral cameras, and cone beam imaging
Google Apps for Work deployment; migration from MS Exchange
Licenses & Certifications
G Suite Administrator
2012
G Suite Deployment Specialist
2012
Google Ads Fundamentals
2015
Google Ads
2015
Social Media Strategy
2015
Advanced SEO
2019
Skills
Industry Knowledge
Agile Methodologies
Budget Management
Business Intelligence
Facebook Business Manager
Facebook Marketing
Forecasting
IT Service Management
Keyword Research
Multimedia
Operations Management
Project Management
SaaS Ops
Schema
SEM
SEO
SMM
User Lifecycle Management
Video Production
Interpersonal Skills
Adaptability
Analytical Reasoning
Data Science
Leadership
Management
Organizational Change Agent
People Management
Public Speaking
Time Management
Translation
Saas Platforms
Asana
G Suite
HootSuite
JotForm
Office 365
Salesforce.com Administration
Slack
Trello
Zapier
Tools & Technologies
Adobe Creative Suite
CSS
G Suite Webhook Development
Google Adwords
Google Analytics
Google Apps Script
Google Cloud Platform (GCP)
Google Data Studio
Google Drive
Google Hangouts Chat
Google Sheets
Google Sites
Google Tag Manager
Google Web Designer
Google Webmaster Tools
HTML
Java
Microsoft Excel
Microsoft Office
OAuth
Photoshop
PowerPoint
WordPress