Company Nurse Screening FAQs

  1. Is there a detailed instruction sheet to log in and complete the COVID-19 screening?

Follow this link: Company Nurse How To Screen

2. What should I do if I did not receive a text reminder?

In the event that you did not receive a text message, you can use the link from a previous text or bookmark the appropriate link for your site.

Screening Links / Sys Admin
AHS: http://bit.ly/ahscovidscreen / Mike Plant
CHS: http://bit.ly/chscovidscreen / Laura Lee
LLHS: http://bit.ly/llhscovidscreen / Dave Granzotto
MHS: http://bit.ly/mhscovidscreen / Bruce Giron
DO: http://bit.ly/auhsdcovidscreen / Shelly Hadley
DV: http://bit.ly/dvcovidscreen / Lissa Heptig
Custodial: http://bit.ly/custcovidscreen / Rita Nozzolillo
Food Service: http://bit.ly/foodcovidscreen / Rebecca Bearce
Grounds and Maintenance: http://bit.ly/gandmcovidscreen / Jaylene Watson

In the event of a widespread problem with text messages, a link will be e-mailed out.

3. Is there an app on my phone so that I do not have to receive a text message every morning?

The screening works through a web browser. You can create a bookmark on your cell phone, tablet, or computer to log into the screening.

4. What if I forgot my phone and cannot sign in?

If you do not have your cell phone and you do NOT have COVID symptoms OR have NOT knowingly been exposed to anyone with COVID, please e-mail your system admin telling them you have passed the screening.

Sys Admin
AHS: Mike Plant
CHS: Laura Lee
LLHS: Dave Granzotto
MHS: Bruce Giron
DO: Shelly Hadley
DV: Lissa Heptig
Custodial: Rita Nozzolillo
Food Service: Rebecca Bearce
Grounds and Maintenance: Jaylene Watson

If you do not have your cell phone and you HAVE COVID symptoms OR HAVE knowingly been exposed to anyone with COVID, please do not come to your worksite and call Shelly Hadley in Human Resources immediately, 925-280-3900 ext. 6623.

5. Do I have to enter a verification code every time?

Yes but, Company Nurse is working on an update so you will only have to do this every 7 days. Hopefully, this update will be on soon.

6. Can I change or turn off the text reminders?

Yes.

  1. Follow the link that you used to screen.

  2. In the top left corner, click the three lines.

  3. Select "Settings"

  4. Here you can turn off "Allow Notifications" or change the "Reminders Scheduled."

If you are having trouble with either of these, you can e-mail Nick Carpenter.

7. Will I receive text reminders during holidays and school breaks?

Since some of our staff in the district work over school breaks, we will work with each site location and pause text reminders when appropriate.

Individuals can always turn text reminders on or off. See FAQ #6.

8. I do not have a cell phone that receives text messages or I get charged for each text message. How do I screen?

There is an option to screen through an e-mail address. If you do not have a cell phone or get charged for each text, please e-mail Nick Carpenter to sign up for the e-mail option.

9. What if I start to experience COVID-19 symptoms or learn that I was exposed to a confirmed case of COVID-19 after I have completed my screening?

Self isolate and call Shelly Hadley in Human Resources immediately, 925-280-3900 ext. 6623.

10. What if I work at multiple sites? Do I have to follow different links depending on the site that I working at that day?

No. You will always screen at your primary site. The System Admin at your primary site will make sure that you screen everyday whether or not you are working at your primary site that day.

11. What questions will I be asked in order to complete the screening?

You will be asked three questions:

  1. Is this an emergency? Stop and call 911 if you are experiencing any of the following: Severe difficulty breathing, Chest pain, Pressure of tightness in the chest, Difficulty remaining conscious, confusion, or Bluish lips or face

  2. Are you experiencing any COVID-19 like symptoms not related to allergies, COPD, or other chronic illness such as: fever or chills, cough, shortness of breath or difficulty breathing, muscle/body aches OR illness related to fatigue, headache, new loss of taste or smell, sore throat, congestion or running nose, nausea or vomiting, diarrhea

  3. In the past 14 days have you had close contact (less than 6 feet) with someone who is confirmed to have COVID-19?

These three questions are all "Yes" or "No" questions. Any specific symptoms are not reported.

12. Who will see the answers to my screening questions?

All the questions are "Yes" or "No" questions. Specific symptoms will not be reported.

Your System Admin will monitor to make sure that everyone has completed the screening and if they have passed or have been placed "On Hold." The System Admins do not look at your specific answers to each question.

If you do not pass the screening and are placed "On Hold," you will be asked to call the Human Resources Department, 925-280-3900 ext. 6623, to have a confidential conversation about the appropriate next steps. Your System Admin will only know that you were place "On Hold" and directed not to come into work. They will not be given information from your confidential conversation with Human Resources.