Canvas Security and Backup Guide

Following unauthorized access incidents at Instructure on May 2 and May 8, 2026, Ateneo requires all Canvas users to implement enhanced security measures and backup procedures. This guide provides comprehensive instructions for protecting your account and ensuring academic continuity.

📄 **Full Announcement Memo**

The critical activities for the university are the final assessment days and the submission of grades. Below are some action steps that the faculty may implement in order to continually conduct their work without interruptions, in the event that Canvas becomes inaccessible. For students, please see the instructions in section C in order to access your course materials offline.

A. Assessments (for teachers)

B. GRADING (FOR TEACHERS)

C. Accessing the course offline (For teachers and students)

Submitted Assignments and Quizzes

Download student submissions from the Gradebook
Click on the three dots on the column header of the assignment and look for “Download submissions”. This will create a zipped file of all submissions.

Consider alternative avenues for assessment submission

Online Submission

Send an email to your students instructing them to submit on the email thread. Keep it organized by class, section. Provide file naming conventions (eg Class_Last Name_Name of Assignment).

Google Form

Include instructions in the form

Google Drive

Create a Google Drive folder with the Class code and instruct students to upload their submissions there.

Offline Submission

Hard copy submission of their assignments

Downloading Gradebook

Download the Gradebook to keep track of the student submissions and class standing.

- Click on Grades on the course side navigation bar)
- Click on the Export button (upper right part of the screen)
- Choose entire gradebook.
- Import and open the .csv file to Google Sheets, Microsoft Excel, or any spreadsheet

Providing Feedback

For submissions on Google Docs and other Google Workspace apps, you can provide feedback via the comment function.

Click on Modules on the course side navigation bar.
Click on “export course content”. It will create a zipped folder.
Unzip and open the folder.
Click on the file “index”. It should create an offline copy of the whole Canvas course.

Suggestion: In the event that Canvas becomes inaccessible, students may need access to this offline copy of your Canvas Course. The same procedure works for a student account.

For detailed instructions in navigating Canvas, please refer to the

EdTech Hub.

For real-time updates and common troubleshooting steps regarding platform-wide issues, please refer to the Canvas Incident FAQ. This site provides direct information from Instructure on service status and known technical resolutions.

SECURING YOUR UNIVERSITY ACCOUNT

Protect Your Ateneo Account: 2-Minute Security Checkup

Maintaining the security of our digital campus starts with your individual account. Use this quick guide to ensure your access is secure.

How to Run Your Checkup

Access the Tool: Click this link to go directly to your Google Security Checkup.
Review "Your Devices": Check the list of phones, tablets, and computers logged into your account. If you see an old device you no longer use, click the three dots and select "Sign Out."
Check "Recent Security Events": Look for any password changes or sign-ins that weren't you. If everything looks familiar, you're good to go!
Verify "2-Step Verification": Ensure your backup phone number or "Google Prompt" is active. This is your strongest shield against unauthorized access.
Audit "Third-Party Access": Review which apps have permission to see your data. If you see an app you no longer use (like an old project tool), Remove Access to keep your data "Stewardship" clean.

How to Update Your Ateneo Password (Ateneo blue cloud)

Password Security Guidelines:

Create a Unique 12+ Character Password.
Avoid Personal Information.
Never Reuse from Other Accounts.
Keep it Confidential.

For Employees:

Step 1. Go to https://myportal.ateneo.edu/pw/login.php to change password.

(Enter your username (without the “@ateneo.edu”) and password at the spaces provided.)

Step 2. After one hour, login to Blue Eagle Mail at https://mail.google.com/a/ateneo.edu.

(changed or new password will take effect after an hour)

For Students:

Step 1: Access Security Settings

Open your Google Account Settings.
On the left-navigation panel (or the top menu on mobile), select Security.

Step 2: Update Your Password

Scroll down to the section labeled "How you sign in to Google."
Click on Password. You may be asked to sign in again to verify your identity.
Enter your New Password, then enter it again to confirm.
Select Change Password.

How to Update Your canvas password (ateneo continuing education)

Forgot your password or need a reset? Follow these official instructions to manage your Canvas account settings.

Protect your academic data by adding an extra layer of security. Click here to learn how to set up Multi-Factor Authentication (MFA) for your Canvas account.

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