Introduction
Kisan Saathi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application suite. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the application.
Information We Collect
We only collect information that you voluntarily provide to us when using the Kisan Saathi application suite. This includes, but is not limited to, your name, contact information, and any other details you provide directly within the app.
Use of Your Information
We may use the information we collect from you in the following ways:
- To provide, operate, and maintain our application.
- To improve, personalize, and expand our application.
- To understand and analyze how you use our application.
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the application, and for marketing and promotional purposes.
- To process your transactions and manage your requests.
Disclosure of Your Information
We do not share your personal information with any third parties except in the following circumstances:
- If required by law or in response to a valid request by public authorities (e.g., a court or a government agency).
- To protect the rights, property, and safety of Kisan Saathi, our users, or others.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at connectingkisan24.7@gmail.com.
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Refund Policy
Introduction
Kisan Saathi ("we," "our," or "us") is committed to providing high-quality services to our users. This Refund Policy outlines the conditions under which refunds will be issued for payments made through the Kisan Saathi application suite.
Refund Conditions
Refunds will be considered in the following circumstances:
- If there was a technical issue that caused an incorrect or duplicate charge.
- If the service purchased was not delivered as described.
How to Request a Refund
To request a refund, please contact our support team at connectingkisan24.7@gmail.com. Please provide the following information in your request:
- Your name and contact details.
- The date of the transaction.
- The amount of the transaction.
- A description of the issue or reason for the refund request.
Processing Refunds
Once we receive your refund request, we will review it and notify you of the status of your refund within a reasonable timeframe. If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Changes to This Refund Policy
We may update this Refund Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at connectingkisan24.7@gmail.com.