WHY CHOOSE THIS JOB?

Helping people with disabilities live more independent and fulfilling lives can be very rewarding.

The job involves a variety of tasks, from personal care to skill development and community activities.

Workers are in high demand, so there is good job security.

Building strong relationships with clients can lead to personal growth and a sense of achievement.

There are often chances to advance and specialise in the disability support field.

Some jobs offer flexible hours and shifts to fit different lifestyles.

THINGS TO CONSIDER

Some tasks, like lifting and helping with mobility can be physically demanding.

The emotional demands of the job can lead to burnout if you don't look after yourself.

Paperwork can be time-consuming and complex.

The pay is lower than other jobs.

You can only work in some jobs if you have the right qualifications.

Job opportunities are limited if you don't have a fully insured car and Australian Drivers Licence.

Working nights and weekends is common, which might affect your work-life balance.

You will need to pass a Working with Children Check, NDIS Check, Police Check and be up to date with vaccinations (this isn't the job for you if you have problems with identification).

Begin by assessing your suitability for working with people with disabilities, considering your patience, communication skills, and ability to deal with the demands of the job:

• Do you you have the right skills for the job?

• Are you willing and able to complete the educational requirements? (See Education and Training below)

• Are you able to pass the checks required? (See Checks below)

• Do you have the English and computer skills for the job? Are you able and willing to work on them? (See Other Skills below)

In New South Wales (NSW), formal qualifications are not always needed to start working in disability support, but they are often preferred and can increase your job opportunities. 

Depending on your career goals, this could include a: 

• Certificate III in Individual Support (Disability (through TAFE or an RTO)

• Certificate IV in Disabilitye (through TAFE or an RTO)

SUBSIDISED COURSES

Certificate III courses offered by TAFE and RTOs are generally subsidised (free) for people seeking asylum. 

REGISTERED TRAINING ORGANISATIONS

H&H

TAFE

Work placement: Disability support courses will include a work placement which will give you practical experience you can include on your resume.

Volunteer or Gain Experience: If you have limited experience, consider volunteer roles to build your skills. 

Language Support: You will need good English to communicate well with clients and other staff. Look for English language courses or programs to improve your language skills. We can help you find a class that meets your needs. 

Computer Support: You will need skills in using a computer to complete paperwork. We can help you with computer tuition. Ask for a referral through the Asylum Seekers Centre.

Your resume needs to highlight your qualifications, relevant experience, and skills. Keep it clear and straightforward, and consider having it reviewed by a fluent English speaker for accuracy. Online translation programs are also a good way to check your language is clear. 

DISABILITY SUPPORT SAMPLE RESUME

Practise answering common interview questions and seek help from a language tutor or mentor if needed:

• Why are you interested in working in the disability support sector? Share why you chose this field, focusing on your passion for helping others, your empathy, and your desire to make a positive difference in people’s lives.

• What steps do you take to promote the independence of individuals with disabilities? Share how you help clients develop skills and make their own decisions, with examples of how you supported them in becoming more independent.

• How do you handle challenging behaviours or situations? Provide examples of difficult situations you've dealt with, and explain how you managed them by staying patient and solving problems.

• How do you manage and prioritise multiple tasks during a shift? Describe how you stay organised and manage your time when handling different tasks like personal care, giving medication, and keeping records.

• Can you give an example of a time when you had to advocate for a client? Share a story of how you stood up for a client’s needs or rights, showing your commitment to their well-being.

• How do you ensure that you are following safety protocols and procedures? Talk about your understanding of safety standards and how you’ve followed these rules, especially when using equipment or helping with mobility.

• What strategies do you use to communicate effectively with clients who have different communication needs? Explain your experience with different communication methods like visual aids, sign language, or simple language, and how you adjust to each client’s needs.

Connect with professionals in the disability support field through social media platforms like LinkedIn. Join groups or associations related to disability support. Ask friends and family if they know people who work in disability support. Networking can help you learn about job opportunities and improve your language skills.

DISABILITY ORGANISATIONS

Explore online job search websites like SEEK, Indeed, or Jora to find child care job openings. You can narrow down your search by location, job type, and qualifications.

Reach out to local disability support employers directly. Send them an email or call to inquire about job openings and express your interest. Some employers may prefer to hire candidates who show initiative. 

FIND DISABILITY SUPPORT SERVICES 

Check the NDIS Provider Finder website for NDIS employers.

Search the Yellow Pages for disability services in your area. 

Search for recruitment agencies specialising in education and child care placements.

FIND RECRUITERS AND EMPLOYERS

You will usually need the following certificates and checks:

• • Working with Children Check (WWCC) - is required for anyone who works with children. The ASC Employment Service can help you to apply for a WWCC.

  • First Aid Certificate - this gives you the skills to respond to a medical emergency. Check whether it is included in your course.

  • Police Check - is required to make sure you have a clear criminal record. Your employer may provide this if you are offered a job.

  • NDIS Worker Screening Check - is needed if you work with NDIS participants.

  • Vaccinations - are needed to keep clients and staff healthy.