Resume

Skills

  • Experienced in publication applications, principles, theories, concepts, and knowledge of industry practices and standards for electronic graphics as well as printed pieces.

  • Proficient in Adobe Creative Cloud (InDesign, Illustrator, Photoshop, Acrobat Professional) and all Microsoft Office applications (Word, PowerPoint, Excel) to create elements of graphic design.

  • Experienced with updating and maintaining content on Drupal and WordPress websites.

  • Experienced working with Articulate Storyline 360 and Camtasia.

  • Welcomes project challenges and their opportunities for personal and professional growth.

  • Ability to translate customer requirements from concept to a polished, high-quality product.

  • Capable of meeting deadlines while juggling multiple projects.

Industry Experience

Enterprise Learning, Development and Performance (ELD&P), CVS Health, Woonsocket, RI

Analyst Instructional Design and Development

07/2022-Present

  • Uses formal instructional design methodology to design, develop and implement sophisticated, complex, and performance-focused educational offerings via a variety of technology-based training methods.

  • Simultaneously manages multiple, complex projects.

  • Manages projects and tasks to ensure all deadlines are reasonable and achieved.

  • Communicates regularly with program owners, stakeholders and leadership to manage the rollout of training materials that are delivered on time.

  • Effectively manages curriculum, reporting and other relevant administrative requirements through the learning management system.

  • Coordinates the training plan to include project plan, and works with business and ELD&P partners as needed to ensure project goals and quality standards are met.

  • Uses authoring tools, such as SharePoint, Microsoft PowerPoint, Microsoft Word, Photoshop, Adobe Illustrator and Articulate Storyline 360 or Rise to create training programs.

  • Creates a positive and inclusive work environment.

BioCommunications, University of Arizona, Tucson, Ariz.

Senior Graphic Designer & Web Developer

01/2020-07/2022

  • Design compelling digital and print assets including digital marketing e-mails, event collateral, social media graphics, web banners, user interfaces signage, on-screen presentations, medical illustrations and more.

  • Create and maintain websites, more than 137 total, for clients within the Health Sciences division of the University.

  • Educate and support clients in their new roles as content creators for their websites by providing how-to guides and video conferencing trainings tailored for their website.

  • Actively building relationships with clients and colleagues to share ideas and resources.

Paws Patrol, Green Valley, Ariz.

Graphic Designer & Marketing Coordinator

07/2018-Present

  • Created and conceptualized a new brand identity for this nonprofit organization that includes updated marketing materials such as brochures, business cards, postcards, flyers, posters and more.

  • Using Facebook, email marketing and a redesigned website, I have increased online presence and community awareness of the organization leading to a rise in donations and adoptions.

  • Coordinates and designs advertisements for local publications while keeping budget in mind.

  • Works with board members, volunteers, donors and vendors in a courteous and professional manner.

Pima County Public Library, Tucson, Ariz.

Librarian Associate

02/2016-12/2019

  • Created monthly newsletters and flyers for upcoming events for the Sahuarita Branch.

  • Created reference guides for various software programs and services used within the library.

  • Accepted and reviewed work performed by others and provides recommendations for improvement and resources that may be available through the library system and community.

  • Worked daily with a changing diverse demographic and provides stellar customer service.

The Print Lady — Owner and Operator

Freelance Graphic Designer

03/2014–Present

  • Designs, produces and organizes digital assets for local small businesses for their social media accounts, websites and events.

  • Submitted bids and awarded design contracts with several local school districts and have experience working with their multiple departments.

Raytheon Company, Tucson, Ariz.

Graphic Designer and Technical Document Specialist

01/2007–03/2014

  • Managed projects to meet critical target dates and deadlines in a fast-paced environment that met corporate publication guidelines, policies, styles, objectives, and customer desires.

  • Multi tasked multiple customer service requests under tight and aggressive deadlines.

  • Coordinated technical development, design, and quality control with customer requirements as primary focus.

  • Met production teams to establish and improve department processes.

Education

Master of Education - Learning Design and Technologies

Arizona State University, Tempe, Ariz., 2020–2022

Bachelor of Applied Science - Internet and Web Development

Arizona State University, Tempe, Ariz., 2010–2012

Associate of Applied Science - Graphic Design Technology

Ozarks Technical Community College, Springfield, Mo., 2002–2004

Portrait photo of Alex Lyon in a purple sweater.

Portrait photo of Alex Lyon.
Photo
credit: Rick Kopstein