Resume
Skills
Experienced in publication applications, principles, theories, concepts, and knowledge of industry practices and standards for electronic graphics as well as printed pieces.
Proficient in Adobe Creative Cloud (InDesign, Illustrator, Photoshop, Acrobat Professional) and all Microsoft Office applications (Word, PowerPoint, Excel) to create elements of graphic design.
Experienced with updating and maintaining content on Drupal and WordPress websites.
Experienced working with Articulate Storyline 360 and Camtasia.
Welcomes project challenges and their opportunities for personal and professional growth.
Ability to translate customer requirements from concept to a polished, high-quality product.
Capable of meeting deadlines while juggling multiple projects.
Industry Experience
Enterprise Learning, Development and Performance (ELD&P), CVS Health, Woonsocket, RI
Analyst Instructional Design and Development
07/2022-Present
Uses formal instructional design methodology to design, develop and implement sophisticated, complex, and performance-focused educational offerings via a variety of technology-based training methods.
Simultaneously manages multiple, complex projects.
Manages projects and tasks to ensure all deadlines are reasonable and achieved.
Communicates regularly with program owners, stakeholders and leadership to manage the rollout of training materials that are delivered on time.
Effectively manages curriculum, reporting and other relevant administrative requirements through the learning management system.
Coordinates the training plan to include project plan, and works with business and ELD&P partners as needed to ensure project goals and quality standards are met.
Uses authoring tools, such as SharePoint, Microsoft PowerPoint, Microsoft Word, Photoshop, Adobe Illustrator and Articulate Storyline 360 or Rise to create training programs.
Creates a positive and inclusive work environment.
BioCommunications, University of Arizona, Tucson, Ariz.
Senior Graphic Designer & Web Developer
01/2020-07/2022
Design compelling digital and print assets including digital marketing e-mails, event collateral, social media graphics, web banners, user interfaces signage, on-screen presentations, medical illustrations and more.
Create and maintain websites, more than 137 total, for clients within the Health Sciences division of the University.
Educate and support clients in their new roles as content creators for their websites by providing how-to guides and video conferencing trainings tailored for their website.
Actively building relationships with clients and colleagues to share ideas and resources.
Paws Patrol, Green Valley, Ariz.
Graphic Designer & Marketing Coordinator
07/2018-Present
Created and conceptualized a new brand identity for this nonprofit organization that includes updated marketing materials such as brochures, business cards, postcards, flyers, posters and more.
Using Facebook, email marketing and a redesigned website, I have increased online presence and community awareness of the organization leading to a rise in donations and adoptions.
Coordinates and designs advertisements for local publications while keeping budget in mind.
Works with board members, volunteers, donors and vendors in a courteous and professional manner.
Pima County Public Library, Tucson, Ariz.
Librarian Associate
02/2016-12/2019
Created monthly newsletters and flyers for upcoming events for the Sahuarita Branch.
Created reference guides for various software programs and services used within the library.
Accepted and reviewed work performed by others and provides recommendations for improvement and resources that may be available through the library system and community.
Worked daily with a changing diverse demographic and provides stellar customer service.
The Print Lady — Owner and Operator
Freelance Graphic Designer
03/2014–Present
Designs, produces and organizes digital assets for local small businesses for their social media accounts, websites and events.
Submitted bids and awarded design contracts with several local school districts and have experience working with their multiple departments.
Raytheon Company, Tucson, Ariz.
Graphic Designer and Technical Document Specialist
01/2007–03/2014
Managed projects to meet critical target dates and deadlines in a fast-paced environment that met corporate publication guidelines, policies, styles, objectives, and customer desires.
Multi tasked multiple customer service requests under tight and aggressive deadlines.
Coordinated technical development, design, and quality control with customer requirements as primary focus.
Met production teams to establish and improve department processes.
Education
Master of Education - Learning Design and Technologies
Arizona State University, Tempe, Ariz., 2020–2022
Bachelor of Applied Science - Internet and Web Development
Arizona State University, Tempe, Ariz., 2010–2012
Associate of Applied Science - Graphic Design Technology
Ozarks Technical Community College, Springfield, Mo., 2002–2004
Portrait photo of Alex Lyon.
Photo credit: Rick Kopstein