As the HQ staff has continue to grow, it’s important that you know who to reach out to for assistance on issues that you may have. To the greatest extent possible, we want to transition your need for help to email addresses that are serviced by more than one individual, ensuring that we are providing timely responses. To that end, we now have the following email addresses set up for your use:
ALL-IN@assistedlivinglocators.com: To be used for any questions/issues that you may have with the ALL-IN platform.
FranchiseSupport@assistedlivinglocators.com: To be used for more general questions that you may have about your franchise operation.
BSDF@assistedlivinglocators.com: To be used for any questions that you may have about either the Brand and System Development Fund (formerly the NAF) or Local Advertising reporting requirements..
Properties@assistedlivinglocators.com: Used for updating property information that is outside of your territory and properties under national contract.
Invoicing@assistedlivinglocators.com: If you are using ALL-IN to create your invoices, your invoice for any property owned by these five providers will automatically be addressed to the proper email address. If you are not, our agreement with these companies requires that all invoicing be done at a corporate level.
Landingpage@assistedlivinglocators.com For all issues and files relating to your landing page on the corporate website.
Testimonials@assistedlivinglocators.com To be used for all new testimonials that you wish to add to the website.
adapproval@assistedlivinglocators.com To be used for paid advertising approval.
Marketing requests can be submit through Marketing Support Request Forms
Felicia Sanders, Brand Leader & President. Felicia drives the strategic growth of the company with a vision to establish it as the largest senior living placement and referral agency in the United States. As a seasoned franchise professional, Felicia brings a wealth of expertise in operational excellence, business analysis, and expansion strategies, positioning Assisted Living Locators for its next phase of success. Connect with Felicia at felicia@assistedlivinglocators.com.
Kathe McTeer, Accounting Specialist. Kathe keeps our company's financial and human resources operations in top shape. Kathe wears many hats, ensuring the smooth flow of our business behind the scenes, when it comes to finances and HR. She's the mastermind behind all national accounts billing and receiving, meticulously handling royalty reports, BSDF, tech fees, and every other accounting-related task with precision and efficiency. Not only does Kathe excel in numbers, but she's also the heart of our HR department. From new employee onboarding to managing payroll, Kathe ensures that our team members are well taken care of. In a world where accuracy and efficiency are paramount, Kathe is our rock. With her at the helm of accounting and HR, we can confidently navigate the complexities of business, knowing that we're in capable hands. Kathe can be reached at: Kathe@assistedlivinglocators.com.
Coming soon... Director of Training and Franchise Development, is responsible for consulting, guiding, training and coaching our franchisees in driving revenue growth, sales, marketing, and adherence to best practices. They bring years of experience in the Senior space to ALL and truly cares about our franchisees success. They work with our group of launching franchisees and in coaching of seasoned franchisees. Depending on the needs of the franchisee, they tailor their approach in working with the franchise in person or virtual training, coaching or planning, with the priority of increasing their overall performance. This including skills development: goal setting, operations, sales and marketing, compliance, learning and development; as well as assisting the franchisee in ensuring that they have the resilience and determination to succeed. They can be reached at: ----@assistedlivinglocators.com.
Steve Jesus, Franchise Business Consultant. Steve is responsible for consulting, guiding, training and coaching our franchisees in driving revenue growth, sales, marketing, and adherence to best practices. Works with an assigned group of franchisees. Depending on the needs of the franchisee, work may be remote or may involve in person training, coaching or planning, with the priority of increasing their overall performance, including skills development: goal setting, operations, sales and marketing, compliance, learning and development; as well as assisting the franchisee in ensuring that they have the resilience and determination to succeed. Steve can be reached at: Stevej@assistedlivinglocators.com.
Stu Blaze, Franchise Business Consultant. Stu is responsible for consulting, guiding, training and coaching our franchisees in driving revenue growth, sales, marketing, and adherence to best practices. Works with an assigned group of franchisees. Depending on the needs of the franchisee, work may be remote or may involve in person training, coaching or planning, with the priority of increasing their overall performance, including skills development: goal setting, operations, sales and marketing, compliance, learning and development; as well as assisting the franchisee in ensuring that they have the resilience and determination to succeed. Stu can be reached at: Sblaze@assistedlivinglocators.com.
Debbie Simpson, Franchise Business Consultant. Debbie is responsible for consulting, guiding, training and coaching our franchisees in driving revenue growth, sales, marketing, and adherence to best practices. Works with an assigned group of franchisees. Depending on the needs of the franchisee, work may be remote or may involve in person training, coaching or planning, with the priority of increasing their overall performance, including skills development: goal setting, operations, sales and marketing, compliance, learning and development; as well as assisting the franchisee in ensuring that they have the resilience and determination to succeed. Debbie can be reached at: Dsimpson@assistedlivinglocators.com.
Missy Whitaker, Franchise Support Specialist, specializes in providing comprehensive franchise and administrative support. Her proficiency guarantees seamless operations and efficient communication across our franchise network. Missy can be reached at Missy@assistedlivinglocators.com.
Lisa Smith, Office Manager. As our office manager, Lisa has the day to day responsibility for all general office tasks, and also has specific responsibilities relating to corporate leads and franchise sales. She provides back up support on franchisee issues during business hours on an as-needed basis. Lisa can be reached at: Lisa@assistedlivinglocators.com.