Scope of Responsibility

ASLIA will receive grievances from consumers, whether individuals or organizations, and interpreter colleagues, regarding a member’s conduct following the tenets of the CASLI Code of Ethics and Guidelines for Professional Conduct.

Only ASLIA members can be held accountable for their professional conduct through this

Professional Conduct Review Process. If the complaint is against an interpreter who is not an ASLIA member, ASLIA does not have the authority to hold that person accountable for their professional conduct through this process.

Note, this Professional Conduct Review Process does not do the following:

• Deal with complaints about matters that are being dealt with through any form of legal action within any government entity

• Give legal advice about the complaint

• Appoint a lawyer to act for complainants

• Order the interpreter to reimburse a client based on poor service

• Cover any financial aspects related to a complaint