School closure resources

Multnomah County School-Based Mental Health

Columbia Community Mental Health

Marion County health & Human Services

Are you or someone you know feeling suicidal? Are you worried about your mental health or someone else's? We care about you. Please reach out to a friend, family member or one of the following helplines (each notes if interpretation is available):

• Call to Safety: If you are an adult and worried about your safety at home, 888-235-5333. Interpretation line available.

• Proyecto Unica: Spanish version of Call to Safety, 503-232-4448

• DHS Hotline (Oregon Department of Human Services) If you are worried about the safety of a child, 855-503-7233. Interpretation services available.

• Multnomah County Crisis Services: Call Center/Crisis Line, 503-988-4888 (24 hours a day, 7 days a week). Interpretation services available.

• Kaiser Crisis Line: Available if you have Kaiser insurance, 503-331-6425

• National Suicide Prevention Lifeline: English, 800-273-8255; Spanish, 800-628-9454 (24 hours a day, 7 days a week). Interpretation services available.

• Oregon Youthline: For youth to connect with other youth, text "Teen2Teen" to 839863 to instantly text with another person. Interpretation services available.

• Trevor Project: Supporting LGBTQiA+ youth. Text "START" to 678678 or call TrevorLifeLine, 1-866-488-7386

• Trans Lifeline: Supporting trans community members, call 877-565-8860

Technology Access - If you do not have access to the internet, please click here, as Comcast has offered 2 months of free internet access to all homes with students.

Xfinity free hotspot information:

https://www.xfinity.com/support/articles/about-xfinity-wifi-internet

Oregon Gov. Kate Brown, as part of Executive Order 20-12, decreed that during the current coronavirus crisis, essential workers must be prioritized in child care services. This includes first responders, emergency workers, health care professionals, critical operations staff and essential personnel, and other individuals working outside of the home.

To receive a customized referral to emergency child care programs, contact 211info by:

Option 1: Calling 211 (Press 1 for English, 2 for Spanish, # for all other languages. Enter your 5 digit zip code. Press 3 for child care. Press 2 to access a child care provider for your family.)

Option 2: Texting the keyword “children” or “niños” to 898211 (TXT211).

Option 3: Emailing children@211info.org.

211 HOURS: Monday-Friday: 7 a.m. to 11 p.m.; Saturday-Sunday: 8 a.m. to 8 p.m.

Need help paying for emergency child care? Learn about temporary changes to employee related day care subsidies from the Oregon Department of Human Services.

See below a list of utilities that will not disconnect customers/suspend service for those who cannot make a payment due to impacts caused by the coronavirus. If your utility company is not listed below and you are experiencing a hardship in making a payment, reach out to them. They may also be offering assistance.

• NW Natural

• PGE

• Comcast

• Century Link

• AT&T

Oregon Gov. Kate Brown, as part of Executive Order 20-12, The Federal government announced on Wednesday, March 18, that HUD has authorized the Federal Housing Administration (FHA) to implement an immediate foreclosure and eviction moratorium for single-family homeowners with FHA-insured mortgages for the next 60 days.

• 211 and Community Action Team may be able to direct you to resources for payment assistance.

• Reach out to your bank or credit union directly if you are having trouble making a mortgage payment.

• See this statement from Oregon Bankers Association on ways that banks may be able to help the banking community and its customers. They urge that if you are experiencing financial hardship to call your bank or credit union and discuss what options may be available to you.

Attorney General Ellen Rosenblum has created a price gouging hotline and has some tips to avoid coronavirus related scams. Here are some additional links from her office:

• Price Gouging

• Coronavirus: Scammers Love Scary News

• Attorney General urges businesses to offer refunds due to coronavirus cancellations

In order to avoid becoming a victim of a coronavirus-related scam, follow these six tips:

• Do Not Click on links from sources you do not know. They could download a virus onto your computer or device. Make sure the anti-malware and anti-virus software on your computer is up to date. One virus to worry about is enough!

• For the most up-to-date information about the coronavirus, take it upon yourself to visit the websites of the Oregon Health Authority (OHA), the Centers for Disease Control and Prevention (CDC) or the World Health Organization (WHO). If you receive an email or text claiming to be from one of these, do not click – it could be an imposter scam.

• Ignore online offers for vaccinations. If you see ads touting prevention, treatment, or cure claims for the coronavirus, ask yourself: if there has been a medical breakthrough, would you be hearing about it for the first time through an ad or sales pitch?

• Give wise when it comes to donations, whether through charities or crowdfunding sites. Do not let anyone rush you into making a donation. If someone wants donations in cash, by gift card, or by wiring money, do not do it.

• Be alert to scam “investment opportunities.” The U.S. Securities and Exchange Commission (SEC) is warning people about online promotions, including on social media, claiming that the products or services of publicly-traded companies can prevent, detect, or cure coronavirus and that the stock of these companies will dramatically increase in value as a result.

• Excessive prices? Contact the Oregon Department of Justice’s Consumer Hotline if you see merchants charging exorbitant prices for goods and supplies like face masks, toilet paper and hand sanitizers. Oregon law protects consumers from being charged excessive prices for essential consumer goods and services. These include food, shelter, bottled water, fuel and other items necessary for the health, safety and welfare of Oregonians. To reach the Oregon Department of Justice’s Consumer Hotline, call 1-877-877-9392 or visit https://www.doj.state.or.us/consumer-protection/