Support

Phone Number:  (505)830-8080

This link is good for employees and students.

Help Desk Ticket

• Passwords

• Student Device Request

• New Hire Device Request (NEW EMPLOYEES ONLY)

• Hardware

• Educational Technology

• Email

• Telephones

• Wireless or Networks

• Business Systems/Lawson

• Purchase Request

• Student Information Systems/Synergy

• Substitute Services

• Due to the Cyberattack, out of US sites are blocked automatically.  

    Fill out the request to get sites unblocked.   Can take up to 4 weeks to be reviewed. 

If you just need a loaner---use this form.

https://forms.gle/rRffSsTkpJykhzud9

Just fill it out and then send the student to the Library and I will just check to see that the form is filled out on my end.

GoGuardian for Teachers: GoGuardian is a great resource for monitoring student computer use.   Check out this Quick Guide to get you started as well as some best practices!  * Please make sure you are only monitoring the students physically in your classroom, or this could mess up other teachers classes!

Long term subs will need to use this link to request access.   (Link)

Go Guardian for Parents:  GoGuardian Parent is an app that allows parents and guardians to control what their students do on the internet. Parents can monitor, filter, and even block the internet access for their students.

Parent Resource 

GoGuardian Parent Troubleshooting

This spreadsheet contains links to helpful tutorials for the Google Suite (Classroom, Docs, Meet, Sheets, Slides and More)

Google Meet: This Slides Presentation provides with best practices and tips and tricks for working with Google Meet.

If you need help getting school printers installed to your device call:

APS Help Desk (505)830-8080

Ask them to add you as an administrator to the computer so you can install printers.

If you are having an issue with a specific printer, please call Southwest Printers at (505)344-8211.  You will need to tell them the number on the orange sticker that is on the printer. 

**It helps, if you are at the printer when you call!!

If you need more toner for a printer notify Teri and she will order more ink if necessary.

teri.mauldin@aps.edu

Directions

Video