Tech Tips & Support 

Q: How do I connect a district device to my home wifi?

A: Find step by step directions: Connect District Device to Your Home Wifi Network

Q: What is Schoology?

A: Schoology: Our Learning Management System We heard from many parents/guardians, students, and teachers who wanted a single, easy location for classes. Schoology is our new learning management system. This tool provides students, parents/guardians, and teachers a way to engage with learning materials from home, in the classroom and beyond. Families will be able to access course materials, grades, calendars, and more! Invitations to create Schoology accounts will be emailed next week.

Q: What is Clever?

A: Clever: Your Gateway to District Applications Many families also requested a way to simplify student logins. With many different tools, it can be challenging to find the correct link and password. To that end, we are excited to announce Clever, a one-stop solution to find and access your student’s applications, including the Schoology learning management system.

Q: What if I don’t know my student’s Northshore email or password?

Parents will log in to Clever at https://family.nsd.org.

The parent portal will give parents access to buttons for ParentVUE, Schoology, and other district systems.  It also provides a method for helping students to get logged in on their device.  This is called “Instant Login” and should be used only when a student has trouble logging themselves into Clever.

Parents were sent invitations to join Clever the week of August 17.  If you did not receive your invitation, please visit https://family.nsd.org and click “Reset Password”.  Enter the email associated with your Northshore account.  An email will be sent with password reset information.  If you have not received the email within 48 hours, please contact your school office.

Students will log in to Clever at https://my.nsd.org.

Student accounts follow this pattern: the username is their email address and their password is the password they ended last school year with or the default (for new students).  Student accounts use the student’s ID number.  I

f you do not know your student’s ID number please look at their information in ParentVUE.  If you do not have a ParentVUE account, you can request an account and activation code here: https://form.jotform.com/200321140182132 

A: NSD Student emails are student number followed by @apps.nsd.org.  Example: 1234567@apps.nsd.org  

Student passwords did not change or reset over the summer so for returning students you will use the same password as last spring.  For new student or if If you do not know your student's password please complete this form: go.nsd.org/lwpassword

Getting Started with Clever and Schoology for Students (English): https://youtu.be/7R-NnJAo7E4

Getting Started with Clever and Schoology for Students (Spanish): https://youtu.be/1K1YbVOqzsU

Getting Started with Clever and Schoology for Parents (English): https://youtu.be/NISz6bcZVW4

Q: How do I know if the device our family has will be appropriate for my student to use for distance learning?

A: Each family will need to decide what’s best for their student however we have compiled links to all of the system requirements for primary district applications that will be used for distance learning.  We also recommend that when possible students in 2nd to 5th grades have a device with a keyboard. Students in Kindergarten and 1st grade can benefit by having a touch screen.

Q: How do I request the use of a Northshore Device for distance learning? Are Devices still available? 

A: Yes, the district is still issuing devices for Distance Learning. Please click and complete this online form. Northshore Device Request Form

Q: How do I connect a district device to my home wifi?

A: Find step by step directions: Connect District Device to Your Home Wifi Network

Q: Who do I contact if I need technical assistance?

A: NSD’s Student Technology Support Line at 425-408-7669 is staffed during school hours.

Q: What applications will my student be using during distance learning?

A: All students at Lockwood will use: Zoom, Schoology, Clever, i-Ready.  Most will also use TCI for Science. 2nd through 5th-grade students will use Google Drive with Google Docs and other google suite tools. Kindergarten & 1st Grade students will use SeeSaw.