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How to Care for your Chromebook
How to Care for your Chromebook
Chromebooks are devices on loan to you from the MSB school district. While they are in your care, there are a few things you can do to extend its life.
1. Power it off regularly. Closing the lid does not power your device down or let it do regular updates. Leaving it on causes slow connections, inability to print to the library computer, and causes updates NOT to run. Powering it down by pressing the power button ever couple of days helps your device run smoothly.
2. Close and carry with two hands. These devices have fragile hinges and walking or dropping your device while it is opened can quickly damage hinges. Make sure you close your chromebooks each time you move locations and reopen it when it is placed on a secure surface. Make sure you are carrying it securely especially on our concrete stairwells!
3. Keep the case ON at all times. When the case is snapped on and off over and over it breaks the case in the corners and that prevents it from protecting your device the way it is supposed to. So keep that case in place.
4. Keep food and liquids a fair distance from your keyboard. This keeps your mother board safe from food crumbs and moisture. When excessive food and moisture get in the motherboard it stops your device from powering on. ever.
5. Charge your device every night. If you have a cell phone, plug your chromebook in each time you charge your cell phone. The district is loaning you this device to support your education. If your device is not charged, your education is at the mercy of finding a place to charge it during the day. The library does have a cart where you can plug in, but that means you don't have your device with you in the classroom. So best practice is to charge at home.
How to Report Damage
How to Report Damage
Missing keys. Cracked screens. Devices that just won't charge or power on. What do you do?
According to the MSBSD 1to1 Student handbook, device damage must be reported immediately. At CMS students are required to call home and report that they are turning in their device to be repaired and the damage that they know about. This is done at the front office. Then they bring the Chromebook to the librarian and she will complete an IT ticket and give them a loaner device. This process takes between 1-3 weeks. The student should check back in with the librarian if they have had the loaner over 3 weeks. Sometimes costs are incurred. You will find a handy chart below that will show estimated charges.
From the Mat-Su Borough School Districts 1to1 Handbook
When signing the Student/Parent Device Agreement, you confirm that you understand and accept the information in this document.
MSBSD students and families understand that:
1. All students are allowed access to electronic resources unless parents elect otherwise by contacting the Department of Instruction.
2. All users of the MSBSD Network and equipment must comply at all times with MSBSD Responsible Use Policy, AR 3523, BP 3523, BP 6161.4 and related AR’s and BP’s. These can be found online at:
a. https://www.matsuk12.us/rup
b. https://go.boarddocs.com/ak/matsu/Board.nsf/Public
3. Students and families must follow all guidelines set forth in this document and by MSBSD staff.
4. Devices are on loan to student and remain property of MSBSD. Identifying marks or labels are not to be removed.
5. All users are accountable to school, district, local, state and federal laws.
6. The term “equipment” or “technology” refers to devices, batteries, power cord/chargers and cases. Each piece of equipment is issued as an educational resource. The term “device” includes laptops, tablets, notebooks, and desktop computers.
7. Use of the device and network are intended for educational purposes.
8. All rules and guidelines are in effect before, during and after school hours for all MSBSD computers whether on or off a school campus.
9. All files stored on MSBSD equipment, the network, or cloud services are property of the district and may be subject to review and monitoring.
10.All users are expected to follow existing copyright laws and educational fair use policies.
11.Students may only log in under their assigned username. Students may not share their passwords with other students.
12.Students may not loan devices or components to other students for any reason. Students who do so are responsible for any loss or damage.
13.Students are expected to keep the device in good condition. Failure to do so may result in bills for repair or replacement.
14.Students are expected to report damages, loss or theft to their computer as soon as possible.
15.Stickers, scratches or drawings will be removed before the laptop is checked-in at the end of the school year. In the case of scratches that cannot be removed, a fine may be assessed.
16.Students are expected to bring their computers to school each day with the battery fully charged. Computers should be plugged in each night to assure a full charge the following day.
17.Management of cords is the student responsibility. They should not be placed across hallways or walkways where they create a tripping hazard.
18.Devices come preconfigured with a standard image. Any changes or attempts to change the system software, including administrative privileges, the user will be responsible for the consequences of those actions. This may result in disciplinary action.
19.Any repairs must be done by MSBSD. Any repairs or attempted repairs done will constitute damage and may result in disciplinary action and result in a bill or fine to ensure proper repair.
20.MSBSD may remove a user’s access to the network without notice at any time if the user is engaged in any unauthorized activity.
21.MSBSD reserves the right to confiscate the property at any time.
22.Devices, along with any provided accessories must be returned to the school or designated location when ending enrollment with MSBSD. Please contact your school or the Call Center at 907.761.HELP for more detailed information.
23.If transferring to another MSBSD school, students may retain the device, unless the MSBSD school is a Charter or Homeschool program, then the device must be returned to your currently enrolled school or designated location. For more details contact your school or the Call Center at 907.761.HELP.
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