1. Introduction

Anand Systems Inc. (“ASI,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use the ASI PMS application (the “App”). By using the App, you agree to the practices described in this Policy.

2. Information We Collect

When you use ASI PMS Mobile, we may collect the following types of data:

●       Account Information: Login credentials, role-based access details.
●       Operational Data: Room status updates, housekeeping task completions, raised issues, maintenance reports, and property configuration details.

●       Reservation Data: Guest name, booking details, OTA reservation information.
●       Payment Data (if enabled): Amounts, daily collections, and related transaction details.
●       Device Data: Device type, operating system, IP address, app usage statistics.

3. How We Use Information

We use collected information to:

●       Provide and improve ASI PMS Mobile features.
●       Synchronize data with the ASI PMS Web system.
●       Enable real-time housekeeping, maintenance, and room status management.
●       Support reporting and operational analytics.
●       Ensure compliance with security and role-based permissions.

4. Data Sharing

We do not sell your personal information. We may share data only in the following cases:

●       With Property Administrators: To coordinate hotel staff tasks.
●       With Third Parties: Such as OTAs, channel managers, or integrated payment gateways.
●       For Legal Compliance: If required by law or regulation.

5. Data Security

We implement industry-standard safeguards, including encryption, secure servers, and access restrictions, to protect user data against unauthorized access, loss, or misuse.

6. User Rights

Depending on your location, you may have the right to:

●       Access, update, or delete your personal data.
●       Restrict certain processing activities.
●       Contact us to exercise these rights at support@anandsystems.com.

7. Children’s Privacy

The App is not intended for children under 16. We do not knowingly collect data from children.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website and reflected in the App.

9. Contact Us

If you have questions about this Privacy Policy, contact us at: support@anandsystems.com