Description

The Program Manager is a joyful, well organized, and objective leader able to connect well with the participants and with her program team. She works well one on one as well as promoting unity and a positive group environment. 

Responsibilities

Oversees all residential program operations by coordinating participant placements, supporting and supervising residential staff, managing relief workers, and arranging alternative housing for program exits, while ensuring all homes are well-maintained through regular upkeep and quarterly deep cleaning.

Faithfully carries out the organization’s mandate by advancing its Vision and Mission with a caring, service-oriented, and spiritually grounded approach, fostering a safe and healthy community, promoting team-based collaboration, and continually evaluating program effectiveness while reporting progress to the Directors.

Establishes program goals and management outcomes aligned with strategic plans and leadership direction while fostering team collaboration through open communication, positive working relationships, and clear lines of accountability to ensure effective daily program management.

Manages networking, intake, and program operations by building and maintaining referral relationships, conducting participant assessments and intakes, coordinating program entry and support services, and redirecting applicants when appropriate. Oversees day-program scheduling, curriculum, classes, celebrations, and reporting, while providing direct case management through regular planning meetings, goal tracking, appointment support, and primary responsibility for participant discipline in collaboration with the Program Team.

Qualifications

• Strong Christian faith with a commitment to ministry and discipleship.

• A heart for serving survivors of trauma and vulnerable populations.

• Adaptability to take on diverse tasks as ministry needs arise.

• Valid driver’s license for transportation duties.

• Ability to work collaboratively with a ministry team.

• A confident communicator and presenter

• Excellent organizational and planning skills

• Self motivated with a positive and professional approach to management

Work Environment & Benefits

• Christ-centered, mission-driven workplace.

• Opportunity to invest in the lives of women experiencing transformation.

• Flexible hours depending on role distribution and ministry needs.

Description

• The Communications Coordinator will lead and support Alba’s communications efforts by

• creating, implementing, and coordinating initiatives across the social media team, digital

• creatives, and partnership development team. This role not only provides direction and

• oversight but also works alongside each team as needed to help effectively communicate and promote the organization’s mission.

Key Responsibilities

Content creation

• Writing copy for organization newsletters, organization highlight articles for the public, and other content to be distributed via various channels, such as social media, websites, and blogs

Media relations

• Managing media inquiries, and liaising with external companies to conduct briefings and

• lead press conferences

Marketing and advertising materials

• Creating marketing and advertising materials, such as brochures, billboards, promotional

• banners, storefront posters, and other items that carry company logos

Brand consistency

• Ensuring that all content is engaging, informative, user-friendly, and adheres to the

• company's brand

Relationship building

• Fostering positive relationships with financial partners and working closely with directors

• and cross-functional teams to convey key messages and achieve organizational goals

Research and evaluation

• Conducting research, analysis, and evaluation of the impact and outcomes of the

• communication activities

Qualifications

• Bachelor’s degree in English, Journalism, Marketing or Communications

• Strong Christian faith with a commitment to ministry and discipleship.

• A heart for serving survivors of trauma and vulnerable populations.

• Adaptability to take on diverse tasks as ministry needs arise.

• Valid driver’s license for transportation duties.

• Ability to work collaboratively with a ministry team.

• A confident communicator and presenter

• Strong writing, editing, proofreading, layout and design, professional printing/publishing skills are essential, including ability to present concepts verbally

• Excellent organizational and planning skills

• Superior project management and time management skills

• A wide degree of creativity and latitude

• Strong knowledge and understanding of current trends in digital media/social media

• Self motivated with a positive and professional approach to management

Work Environment & Benefits

• Christ-centered, mission-driven workplace.

• Opportunity to invest in the lives of women experiencing transformation.

• Flexible hours depending on role distribution and ministry needs.

Key Responsibilities

Together, the couple will cover a variety of ministry, operational, and property-related tasks according to their strengths and gifting.

• Administrative & Ministry Support

• • Provide administrative assistance including scheduling, correspondence, and data entry.
  •Handle bookkeeping tasks, ensuring accurate financial records.
  •Manage donor communications, updates, and tracking.
  •Support recruitment of volunteers and staff.
  •Create and refine processes for ministry operations.
  •Assist with communications including newsletters, social media, and program updates.

• Program Involvement

• •Facilitate participant work programs, including pen turning and jewelry making.
  •Provide participant transportation as needed.
  •Teach or assist in program courses (life skills, discipleship, job readiness, etc.).

• Property & Maintenance

• •Perform handyman tasks and general property upkeep.
  •Care for lawns, gardens, and landscaping.
  •Handle miscellaneous maintenance as needed.

Qualifications

• •Strong Christian faith with a commitment to ministry and discipleship.
  •A heart for serving survivors of trauma and vulnerable populations.
  •Adaptability to take on diverse tasks as ministry needs arise.
  •Skills in one or more of the following areas: administration, bookkeeping, donor management, teaching, maintenance, gardening, crafting, or woodworking.
  •Valid driver’s license for transportation duties.
  •Ability to work collaboratively with a ministry team.

Work Environment & Benefits

• •Christ-centered, mission-driven workplace.
  •Opportunity to invest in the lives of women experiencing transformation.
  •Flexible hours depending on role distribution and ministry needs.

Key Responsibilities

• Primary Duties

• • To fulfill the requirements of all housing procedures.

• • To follow all existing policies and procedures regarding housing activities.

• • To follow the vision, policies and procedures of the organization.

• • To promote a team approach to problem solving among the participants.

• • To provide overall supervision with a caring and servant oriented disposition, so as not to lose sight of the spiritual component of Alba.

• 
  

• Intake Duties

• • To be a part of the intake interview with the Program Director.

• • To welcome new participants into the residential program.

• • To orient new participant in the home, how spaces are used and shared, and the cleaning routine.

• • To orient new participant in the neighborhood.

• • To explain procedures and residential rules to new participant.

• 
  

• General Duties

• • Supervise and provide support to program participants.

• • Complete all weekly logging and forward to Program Director.

• • Participate in weekly team meetings with the program staff.

• • Ensure general tidiness and cleanliness of house is maintained.

• • Supervise participant grocery shopping outings.

• • Grocery shop for house needs.

• • Maintain weekly bookkeeping and monthly reporting of residential expenses.

• • Teach program participants basic life skills (e.g. keep rooms clean, do regular chores, stick to schedules and abide by rules, etc.).

Qualifications

• • Strong Christian faith with a commitment to ministry and discipleship.

• • A heart for serving survivors of trauma and vulnerable populations.

• • Adaptability to take on diverse tasks as ministry needs arise.

• • Skills in one or more of the following areas: administration, bookkeeping, donor management, teaching, maintenance, gardening, crafting, or woodworking.

• • Valid driver’s license for transportation duties.

• • Ability to work collaboratively with a ministry team.

Work Environment & Benefits

• • Christ-centered, mission-driven workplace.

• • Opportunity to invest in the lives of women experiencing transformation.

• • Flexible hours depending on role distribution and ministry needs.

• Housing provided.

Key Responsibilities

The person in this role will walk alongside new participants from the moment they arrive at Alba all the way through their recovery and reintegration journey with us.

Qualifications

• Strong Christian faith with a commitment to ministry and discipleship.

• A heart for serving survivors of trauma and vulnerable populations.

• Valid driver’s license for transportation duties.

• Ability to work collaboratively with a ministry team.

• A good listener and able to empathize 

• Objective and a good communicator 

• Skilled at networking with professional (social workers, authorities, psychologists, psychiatrist, teachers, professors, etc.) 

• Able to identify educational needs for reintegration and professional purposes

• Seek to understand the participants dreams, desires, aspirations, giftings, abilities, and struggles

• Able to guide the participants to better understand and shape their own life goals and dreams in light of their resources and abilities creating short-term and long-term SMART goals  

• Speak Italian or be ready for intensive Italian studies to learn the language

• Good team member, leads role well, works well with colleagues

• Able to draft and execute a proposed personalized program and work together with the Alba Program Manager to maximize the participants’ time and resources at Alba