Free Week T&C's

Aireborough Milkman – First Week Free Promotion Terms and Conditions

1. Eligibility:

   • The "First Week Free" promotion is open to new customers of Aireborough Milkman within the delivery area as determined by Aireborough Milkman’s discretion.

   • This offer is valid for households that have not previously registered for any Aireborough Milkman service.

2. Promotion Details:

   • New customers will receive their first week of delivery free of charge, up to a maximum value of £15. This amount can be used on any products offered by Aireborough Milkman.

   • The promotion is subject to customers completing a minimum of four weeks of paid deliveries. If fewer than four weeks of deliveries are completed, the first week’s delivery will be charged at the standard rate.

   • If the total cost of the first week’s order exceeds £15, the customer will be charged the difference.

3. Fair Usage Policy:

   • To prevent misuse of the promotion, the total value of the first week's free order must not exceed the average value of the orders for the subsequent three weeks by more than 25%.

   • If the average spend for weeks 2 to 4 is significantly lower (by more than 25%), Aireborough Milkman reserves the right to retrospectively charge for the first week’s delivery at the standard rate.

   • Customers will be informed in advance if any adjustments are necessary due to this policy.

4. Duration:

   • The promotion begins on [start date] and ends on [end date] or until further notice.

   • Aireborough Milkman reserves the right to terminate or extend the promotion without prior notice, provided that any changes will not affect customers already participating in the promotion.

5. Delivery Areas:

   • This offer is only available for deliveries within areas determined at the sole discretion of Aireborough Milkman.

6. Right to Cancel:

   • Under the Consumer Contracts Regulations 2013, customers have the right to cancel their order within 14 days of signing up, known as the “cooling-off period.”

   • If a customer exercises their right to cancel during this period, they will not be charged for any deliveries unless the service has already been provided. If the free week has already been delivered and the customer cancels during the cooling-off period, the standard rate will apply to the first week’s delivery.

   • Customers may also cancel their deliveries at any time, but if fewer than four weeks of paid deliveries are completed, the first week will be charged at the standard rate.

7. Payment Methods:

   • Aireborough Milkman accepts payments via bank transfer, cheque, or cash. No payment information is collected or stored by Aireborough Milkman.

8. Data Protection and Privacy:

   • Aireborough Milkman complies with the UK GDPR and Data Protection Act 2018. Customer data will only be used for managing orders and providing services, and will not be shared with third parties without explicit consent.

9. Other Conditions:

   • Aireborough Milkman reserves the right to refuse or withdraw this offer at any time in the case of suspected abuse, fraudulent activity, or non-compliance with these terms.

   • This offer cannot be combined with any other promotions, discounts, or offers unless otherwise stated.

   • The first week free is non-transferable, non-refundable, and cannot be redeemed for cash.

10. Modifications:

• Aireborough Milkman reserves the right to modify these terms and conditions at any time, provided that any changes will not apply retroactively to customers already participating in the promotion.

11. Contact Information:

• For any inquiries regarding this promotion or your rights as a customer, please contact our customer service team at [contact information].