AI Chatbot Assistant - Privacy Policy
SMART AI Chatbot Assistant (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our SMART AI Chatbot Assistant app.
This policy complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
By using the SMART AI Chatbot Assistant, you consent to this Privacy Policy. If you do not agree, please discontinue using the App.
We may collect the following types of information:
Name, email address, account username, and password (if you create an account)
Any content or messages you send to the chatbot (text, voice, or file input)
Device type, operating system, IP address, browser type
Log data (timestamps, pages/features accessed, interaction data)
Approximate location (derived from IP)
We may use cookies or similar technologies to remember preferences, enhance performance, and analyze usage.
We process your personal data only when we have a legal basis to do so under GDPR. These include:
Consent: When you give consent to optional features (e.g., voice input or analytics).
Contract: To provide and improve our chatbot services and support.
Legal Obligations: To comply with legal or regulatory requirements.
Legitimate Interests: To maintain security, prevent fraud, and improve our App.
We may use your data to:
Operate and improve the App
Respond to your queries and feedback
Personalize your experience
Analyze usage and performance metrics
Protect against fraudulent or unauthorized activity
We do not sell or rent your personal data. We may share it only in these situations:
Service Providers: With trusted vendors who process data on our behalf (e.g., hosting, analytics, support).
Legal Compliance: If required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
All third parties are bound by data protection obligations.
Depending on your location, you may have the following rights:
Right to Access: Request copies of your personal data.
Right to Rectification: Request corrections to inaccurate data.
Right to Erasure (“Right to be Forgotten”): Request deletion of your data.
Right to Restrict Processing: Ask us to stop processing your data in certain situations.
Right to Data Portability: Request your data in a portable format.
Right to Object: Object to processing based on legitimate interests.
Right to Withdraw Consent: Withdraw consent at any time.
Right to Know: Request disclosure of the categories and specific pieces of personal data collected.
Right to Delete: Request deletion of your personal data.
Right to Opt-Out: Opt out of the sale or sharing of personal information (we do not sell your data).
Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.
You may exercise these rights by contacting us (see Section 9).
We keep your data only as long as necessary for the purposes stated in this Privacy Policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.
We use reasonable organizational and technical safeguards to protect your data from unauthorized access, loss, misuse, or disclosure. However, no method of storage or transmission is 100% secure.
Our SMART AI Chatbot Assistant is not directed to children under 13 (or under 16 in the EU). We do not knowingly collect data from children. If we learn that we have collected data from a child, we will delete it promptly.
If you are located outside [Your Country], your information may be transferred to and processed in countries that may not provide the same level of data protection as your home country. We take appropriate safeguards to ensure your data is protected.
If you have any questions, concerns, or requests about your personal data or this Privacy Policy, please contact us at:
Email: adzspec.technologies@adzpec.com
You also have the right to lodge a complaint with your local data protection authority (for EU users) or the California Privacy Protection Agency (for California users).
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the new version in the App or via email. Continued use of the App after changes means you accept the updated policy.
This Privacy Policy is for general informational purposes only and does not constitute legal advice. You should consult a qualified legal professional to ensure full compliance with applicable data protection laws.