Our Journey: A Legacy of Passion and Growth
EastWest Healthcare’s story is one of humble beginnings, unwavering determination, and an enduring passion for improving lives. It all started in a modest 20-square-foot office at the Makati Executive Center, where four visionaries combined their expertise in healthcare management to build a company dedicated to bettering healthcare access for Filipinos. Today, we are privileged to continue that legacy, connecting with partners and communities to make quality care accessible to all.
Our journey began in 2002 as One Pacific Prime Solutions, a brokerage firm with just three employees. Armed with a mission to present clients with informed choices among various HMO providers, the company quickly rose to prominence. Within three years, the Insurance Commission ranked it as the country’s 3rd largest brokerage firm (in terms of lives covered)—an extraordinary accomplishment that surpassed industry veterans with decades of experience.
Determined to address the limitations of restrictive healthcare plans and service issues with existing providers, the founders took a bold step. They began building a proprietary network of medical facilities, caregivers, and dentists nationwide. In 2006, EastWest Healthcare was born, spearheaded by former Chairman Jaime Porciuncula and his partners Tano Diaz and Jay Irabon. The company’s name and logo became symbols of energy, integrity, dynamic experience, and visionary growth, setting the foundation for a future of continuous innovation.
By 2015, EastWest Healthcare was among a select group of companies licensed by the Insurance Commission to offer healthcare programs, having met its stringent standards. In 2021, we achieved another milestone by becoming the first in the industry to comply with the Commission’s rigorous three-point financial stability test—covering risk-based capitalization, net worth, and liquidity requirements.
Today, our workforce of over 200 dedicated professionals serves more than 130,000 members and 600+ corporate clients nationwide, primarily in the manufacturing, manpower, and seafaring sectors. Our HMO cards are widely accepted by a vast network of over 1,700 medical and dental facilities and 30,000 partner specialists and caregivers across the country.
The year 2020 marked a transformative chapter in our history. Rising from the challenges of the pandemic, we embraced advanced medical and accounting software, cutting-edge hardware, and innovative communication systems. These tools, combined with our renewed brand identity featuring softer fonts and warmer hues, reflect our nurturing spirit and commitment to community care. Our refreshed brandmark stands as a beacon of hope, strength, and vitality, guiding us toward a brighter future.
Every day, we honor the vision and ethos of our founders, daring to explore infinite possibilities. With renewed energy and unwavering dedication, we look forward to shaping the future of healthcare in the Philippines.