We have moved! The Parent Portal has now moved to the new school website.
For a How to Guide to manage your Google Guardian settings go to this support page: https://support.google.com/edu/classroom/answer/6388136?hl=en
If you are having issues logging in I would try going directly to the glow sign in page to ensure the account is working before attempting to log in on devices or apps.
the username is gw##lastnamefirstname
e.g. gw20demopupilthe username is
gw##lastnamefirstname@ab.glow.scot
e.g. gw20demopupil@ab.glow.scotIf your google classroom defaults to your personal gmail account
click on your profile picture
+ add another account
Then enter the username gw##lastnamefirstname@ab.glow.scot
You may be asked for your glow email address. This is your username with the extension @glow.sch.uk
e.g. gw20demopupil@glow.sch.ukIt is worth remembering that these videos are from different authorities in scotland and in Argyll & Bute our Google login has @ab.glow.scot
If on a laptop or PC:
1. Make sure that you are using the Chrome browser and not internet explorer or edge.
2. Log into chrome using your @ab.glow.scot username at https://accounts.google.com/signin
If you are on a phone or mobile device:
1. Make sure your @ab.glow.scot account is added to your phone. (Settings > accounts >add account>Google...
2. Make sure you close other apps that are using other accounts before you try it. Close everything and open classroom and go from there.
3. Make sure the link is opening in chrome and not another browser. Check your preferences if it defaults to other browsers..
Good luck 👍