Privacy Policy for Lulu AI

Effective Date: June 1, 2025

At Lulu AI, we’re committed to protecting your privacy and giving you a secure, transparent experience as you learn to speak Spanish. This Privacy Policy explains what data we collect, how we use it, and how we protect it. By using Lulu AI, you agree to the practices described below.

1. Information We Collect

We collect the following types of data to provide and improve the experience inside Lulu AI:

Personal Data:

• Your name, email address, profile picture (if provided)

• Optional settings you configure (like your preferred Spanish level or voice message length)
  
  

Voice & Learning Data:

• Voice messages you send and receive

• Transcripts and phrase history for learning tracking

• Spanish % settings and conversation scenario selections
  
  

Non-Personal Data:

• App usage patterns (e.g. how often you speak, which scenarios you use)

• Device type, OS version, and general analytics for performance improvements
  
  

2. How We Use Your Information

We use the collected data to:

• Power core features like voice messaging, progress tracking, and Spanglish customization

• Provide personalized feedback and conversation responses based on your level

• Improve the app experience through usage analytics

• Communicate updates, new features, or support info (we’ll never spam you)
  
  

3. Data Storage and Sharing

Your data is stored securely and used only to enhance your experience with Lulu AI.

• Voice messages and transcripts are processed to improve reply quality and measure speaking progress.

• We do not sell or share your personal data with advertisers or third parties.

4. Protecting Your Information

We use industry-standard security measures to protect your data, including:

• Encryption of voice and user data in transit and at rest

• Access controls to limit who can view or manage data

• Regular audits and infrastructure reviews
  
  

5. Children’s Privacy

Lulu AI is not intended for children under 13. We do not knowingly collect personal data from users under 13. If we become aware of such data, it will be deleted promptly.

6. Changes to This Policy

We may update this Privacy Policy to reflect improvements or changes to our services. When we do, we’ll update the effective date above and notify you within the app if the changes are significant.

7. Your Rights & Choices

You can request to:

• Access or review your personal data

• Delete your account and associated information

• Update your settings or remove voice history

To make any of these requests, please contact us at the email below.

8. Contact Us

If you have questions, concerns, or feedback about our privacy practices, contact us:
Email: nuzair.nuwais@aaya.ai

Thank you for using Lulu AI. We’re here to help you speak Spanish confidently — with your privacy and trust at the core of everything we build.