Vince & Isla
Please contact us via your booking messaging platform (Airbnb, VRbo, etc..)
Welcome: Your Inside Track
Welcome! We are your hosts, Vince & Isla. We've carefully curated this welcome book to answer any questions you may have during your stay as well as some helpful hints to make sure you have an enjoyable and memorable stay.
You'll find everything you need to know about our place and the surrounding area. From check-in/check-out time to the WiFi code. From great coffee to the best local restaurants. It's all here.
Our Philosophy
You want to have a wonderful stay and we want that for you too. This is your home for however long you are staying and we hope you'll be relaxed, comfortable and happy. We strive for 5-star service. If there is anything that is not up to your standards in terms of cleanliness, amenities, or anything else, please reach out and give us a chance to make things right. If you don’t tell us, we won’t know. We want to make your stay with us is an enjoyable one.
What Next?
Please relax, unwind, have fun, and enjoy your stay!
Don't forget to bring:
Here's a basic list of what you might want to bring on your vacation. You'll no doubt have your own needs, but we thought this might be helpful, knowing what we do about the amenities in this home!
Personal toiletries.
Camera, memory cards, charger
Personal electronics chargers
Streaming Devices: Roku Stick, Amazon Fire TV Stick, Chromecast, Apple Tv, anything you use at home to stream TV. All of our TV's are "Smart" streaming TVs.
Please note we do not provide propane, you must bring your own or refill the tanks if there's one available in the house.
Things We Provide
To make your stay as comfortable as possible we provide the following for your use:
Soaps
3-in-1 Shampoo, Body Wash, Bubble Bath
Lotion
Three Rolls of toilet paper per bathroom
Paper Towels
Olive Oil
Coffee
Cooking Spices
Hairdryer
Iron/Ironing Board
Please note we have provided dark colored towels for makeup removal. Please refrain from staining the white towels. There will be a service charge for any makeup stained towels.
For the most up-to-date Weather forecast we have this easy link:
Remember, the weather person is the only one who can be wrong and still keep their job. We like to say "there is no such thing as bad weather, just inappropriate clothing".
There is a designated parking spot: #137
Address; 23620 N Sundance PWY, Sundance
First, you will have to enter the code provided in the main gate.
Then, locate your unit which is #722 and enter the code provided.
You will find a FOB inside the unit for the amenities.
There is no standard "key" for the apartment - it's all managed by the unique 4 digit code entered into the keypad on the lock.
Your personal access code for the unit will be provided to you. When locking and unlocking the door, gently PULL the door towards you until the green checkmark on the key-pad flashes. To lock the door, press the "Lock" symbol at the bottom right of the keypad lock. You should hear the door lock & a green check-mark should appear.
To lock the door, press the "Lock" symbol at the bottom right of the keypad lock. You should hear the door lock & a green check-mark should appear.
This unit is equiped with Washer and Dryer inside the unit.
This unit is equiped with A/C and heating
The ideal thermostat setting is 71°F. The only rule is that it should not differ from the outdoor temperature by more than 20 degrees.
Enjoy the shared pool and hot tub! Please note:
Access to the pool area requires a dedicated FOB, which will be provided to you upon check-in. Do not share this FOB with anyone outside your rental party.
Amenities are for the exclusive use of our residents and their guests. Guests must be accompanied by a Resident.
Each apartment allows a maximum of two (2) guests in the pool and fitness center.
GLASS CONTAINERS ARE NOT ALLOWED IN THE POOL AREA. Each glass violation will result in a $100.00 fine and loss of all amenity privileges.
Persons under the age of 14 must be accompanied by a parent or guardian at all times.
Pets are not permitted in the pool area and/or fitness center at any time.
Please respect the pool area and its surroundings. Do not damage or deface any property, including poolside plants and decorations.
Please keep track of the FOB for the pool. Make sure to leave it inside the unit once you check out. The building charges $ 250 for the FOB replacement.
Enjoy the shared bqq area! Please note:
Access to the bbq area requires a dedicated FOB, which will be provided to you upon check-in. Do not share this FOB with anyone outside your rental party.
Amenities are for the exclusive use of our residents and their guests. Guests must be accompanied by a Resident.
Please clean the grill and surrounding area after use.
Please respect the BBQ area and its surroundings. Do not damage or deface any propert
Enjoy the shared gym! Please note:
Access to the gym requires a dedicated FOB, which will be provided to you upon check-in. Do not share this FOB with anyone outside your rental party.
Amenities are for the exclusive use of our residents and their guests. Guests must be accompanied by a Resident.
Pets are not permitted in the pool area and/or fitness center at any time.
There is free Wi-Fi for your use.
The details are:
Wifi: tr-xLmB
Password: NV895LK7
The service is provided for your enjoyment but you are responsible for safe and appropriate use and complying with all laws. If there is any loss of service please contact us.
The TV is a streaming TV. Please be sure to bring any streaming device for your ease of use (Roku Stick, Amazon TV Fire Stick, etc.) You may sign into any streaming channel of your choice by using your login credentials (e.g. Netflix, HBO GO, etc.) Be sure to sign out of your account upon departure.
Restaurants and Bars
Tempo Urban Bistro - Known for its cozy ambiance and unique dishes like seafood risotto and lobster mac and cheese, Tempo Urban Bistro stands out in Buckeye's culinary scene. It's also recognized for its excellent service and atmosphere.
The Vic Bar + Kitchen - Located in Verrado, this restaurant offers a menu with farm-to-table dishes and an impressive wine bar. It's perfect for enjoying a meal with panoramic views of the area.
Verrado Grill - Situated within the Verrado Golf Club, this spot is celebrated for its American cuisine and bar. It’s a great choice whether you're looking for a casual meal or a more upscale dining experience.
Argento's Pizza & Wings - This is the place for Italian comfort food in Buckeye. They offer delicious pizza and wings that are a hit with the locals.
Booty's Wings, Burgers, and Beer - A casual spot that’s perfect for enjoying good wings and burgers. It’s well-known for its friendly service and satisfying pub fare.
Cafe 25:35 - Offers a diverse menu that includes everything from breakfast sandwiches to omelets, and they’re particularly famous for their cinnamon rolls. It's a beloved local spot on the main street.
Attractions
Skyline Regional Park - This park provides extensive trails for hiking, mountain biking, and horseback riding, offering beautiful desert scenery and panoramic views of the surrounding areas. It's a great spot for outdoor enthusiasts looking to explore Arizona's natural beauty.
Robbins Butte Wildlife Area - Known for its diverse wildlife, including mule deer and bighorn sheep, Robbins Butte is perfect for nature lovers. It offers opportunities for hiking, bird watching, and enjoying the tranquility of a natural environment.
Buckeye Aquatics Center - This family-friendly water park features a pool, water slides, and activities for all ages. It's an ideal place to cool off during the hot summer months.
Verrado Golf Club - A top-rated golf course that provides a challenging game for golfers of all skill levels, with excellent facilities and beautiful desert landscapes.
White Tank Mountain Regional Park - This large regional park is home to numerous archaeological sites and a variety of trails that cater to hikers, bikers, and equestrians. It’s also famous for its petroglyphs created by the Hohokam people.
Estrella Star Tower - An astronomical observatory that offers stunning views and educational displays about the stars and the universe. It's a unique destination for both daytime and nighttime exploration.
Buckeye’s Air Fair - An annual event that features aircraft displays, educational exhibits, and aerial demonstrations. It’s a must-visit for aviation enthusiasts and families.
We are located in a residential community and, although this is a holiday destination, it's home to many people. As such we ask that you respect their privacy and their right to a peaceful existence! Specifically, between the hours of 10pm and 8am noise should be kept to a minimum.
We understand that sometimes accidents happen! Should you break anything please let us know immediately - if it's minor we usually won't charge. If it's a larger issue (e.g. the TV screen!) we would like to know prior to your departure to avoid any issues later. Thank you!
This is a smoke-free home, including the outside area surrounding property. No smoking of any substance including vaping. This is a SMOKE FREE COMMUNITY. If caught, you may be subject to $100 fine and legal fees
We love animals! Be sure to declare your pet prior to arrival. Pets are welcomed and must be registered with the Leasing Office. Ask us about breed restrictions.
This includes service animals! This property is shared with other pets as well as children and it could prove to be a safety issue if you do not declare your service animal. Pets are subject to a pet fee, which is stated in your Airbnb rules. We'll request payment prior to your arrival. Here are our house rules regarding pets:
Pets are not permitted in the pool area and/or fitness center at any time.
No pets allowed on the furniture. If you choose you may bring pet blankets to allow them up for cuddles
Pets must never be left alone in the unit unattended unless crated and non-barking.
Pets must be leashed while outside of the unit and on the property
Pick up after your pet! A fine will apply for pet waste that is not disposed of properly (see pet addendum).
Resident shall not permit their pet(s) to disturb any neighboring residents.
IMPORTANT Additional Rules
- No parties are allowed in this property (no exceptions).
- We'd appreciate it if you can take your shoes off when inside.
- No tampering or disabling of smoke detectors or smoking inside the home.
- Quiet hours go from 22:00 to 8:00 (10 pm - 8 am).
- If you're bringing a pet, please disclose at the time of booking. Pet fees will be requested via the booking platform prior to arrival. The pet fee is $15 per pet per day. 2 PET PER RESERVATION MAX. Per state law, we ask you to keep your pet(s) leashed and curbed. Pets are not allowed to urinate in the building common areas. We are pet-friendly owners and ask you to use a pet blanket if allowing your pet on our furniture. Pet hair found on the furniture/bedding will incur an additional cleaning fee as invoiced by our cleaners. Pets are never to be left inside the property unattended unless crated and non-barking.
- We have provided black washcloths for makeup removal to avoid stains our white towels, so please remember to use those.
- If anything breaks, spills, or stains, let us know as soon as possible. We'll take a look and help clean up. Upon assessment, guests may be responsible for damages.
- Checkout time is strictly enforced. If you would like an early check in or late check out, you must request it through the platform and it won’t always be possible.
- This is a SMOKE FREE COMMUNITY. If caught, you may be subject to $100 fine and legal fees
- Community quiet times are between the hours at 10:00 PM and 8:00 AM.
- Yards patios, and front doorways are not to be used for storage under any circumstances.
- Window coverings are permitted; however, all vertical or horizontal blinds must be visible from the outside.
Thank you for respecting the house manual and we look forward to hosting you!
Property Adress: 23260 N Sundance Pkwy, Buckeye, AZ 85326, USA. Unit #722
Check-in time is 3PM .
Early Check-in:
Request no later than 48 hours from check-in time. Availability to accommodate depends on our housekeepers schedule. Again, we cannot assure an early arrival until you receive confirmation from us.
Check-out time is strictly 10am on.
Late Check-out: Request no later than 24 hours from check-out time. Availability to accommodate depends on our housekeeper's schedule. We will definitely do our best to accommodate your request!
Before your departure, we would appreciate if you would take care of the following:
Leave the beds unmade. No need to strip them.
Place used towels on the floor in the bathroom.
Load the dishwasher and start it.
Move all furniture and items back to original locations.
Set thermostat to 78F.
Check all windows to be sure that they are locked.
If your unit had any kind of physical key, please leave the key inside the unit
We hope you had a wonderful stay and wish you safe travels back home!
For emergency services (ambulance, police, fire) please immediately call 911. Do not delay if you feel an emergency situation has arisen. State your location as the address on the front page of this book.
In case of a fire
Exit the property as quickly as possible
Ensure that all persons are accounted for
Dial 911
State your location
Do not attempt to re-enter the building until a Fire Officer states that it is safe to do so.
For emergency services please immediately call 911. Do not delay if you feel an emergency situation has arisen.
Thank you for staying with us, and we hope you enjoyed your stay. If there were any issues with your stay, please don't hesitate to tell us, as we want to ensure we can resolve them for the next guest.
We love online reviews!
HomeAway, VRBO, and Airbnb auto sends you a review request. All you need to do is click the "leave a review" button, give us a star rating, and write a sentence or two about what you liked the best during your stay.
Was it the comfy bed? The information and recommendations? Or maybe it was coffee in the kitchen?
If you are unable to leave us 5 stars, please don't hesitate to contact us first to let us know why - you are key to helping our next guests to have a wonderful time.
Thank you!
Vince & Isla
We would love to host you again! If you'd like to discuss your next vacation/visit options please let us know.