Contact Us



Examples of complaints which fall under our authority:
  1. Improper denial of a claim or an offer of an amount less than indicated by the policy.
  2. Delay in claim handling.
  3. Illegal cancellation or termination of an insurance policy.
  4. Misrepresentation of policy coverage; or misappropriation of premiums paid to an agent or broker.
Examples of complaints which do not fall under our authority:
  1. Refusal to insure (unless there is unfair discrimination).
  2. Rates (except in very limited circumstances).
  3. Deciding who is at fault for an accident (we can make sure the company conducts a reasonable investigation) or deciding how much your car is worth (we can make sure the insurance company bases the value on an appraisal). 

 
Contact the Wyoming Department of Insurance:
 

(The area code is 307)

Commissioner/Deputy Commissioner/ Staff Attorney 
 
  • Tom Glause - Insurance Commissioner - 777-7401
  • Jeff Rude - Deputy Insurance Commissioner - 777-7401
  • Becky McFarland - Staff Attorney - 777-7401
  • Denise Burke - Senior Policy and Planning Analyst - 777-2450

Administration
  • Cheryl Fiechtner - Business Office Coordinator I - 777-6887
  • Heather M. Canarecci - Legal Assistant 777-6916
  • Amy Weiss - Office Assistant I - 777-7402
  • Kristi Alma Jose - Office Assistant I - 777-7401

Company Certificate of Authority
  • Tammy Higgins - Accountant  - 777-7318

Consumer Complaints
  • Todd Schildmeier - Staff Investigator - 777-7402
  • Ruth Case - Consumer Affairs Specialist - 777-7402
  • Amanda Tarr - Consumer Affairs Specialist - 777-7402

Financial Examiner
  • Linda Johnson - Chief Financial Examiner - 777-5619
  • Doug Melvin - Financial Examiner - 777-6897
  • Jeff Braunschweig - Financial Examiner - 777-6893
  • Caleb Snyder - Financial Examiner - 777-6895


Market Conduct
  • Bill Cole - Market Conduct Examiner - 777-6870


Premium Taxes, Funeral Home Trust Funds, Risk Retention, Risk Purchasing, Motor Clubs, Service Contract Providers
  • Mavis Earnshaw - Auditor I  - 777-6884


Producer Licensing
  • Tana Howard - Licensing Supervisor - 777-7319
  • Roxanne Johnson - Office Support Specialist II  - 777-7319

Rate and Form Filings
  • Peter Greff - Section Manager - Life & Health, Property & Casualty - 777-2448
  • Brittany Nuoci - Policy and Planning Analyst - Life & Health - 777-2447
  • D'Anna Feurt - Policy and Planning Analyst - Property & Casualty - 777-7336
  • Donna Stewart - Policy and Planning Analyst - Title, Medical Malpractice, Service Contracts - 777-7308

Surplus Lines
  • Donna Stewart - Policy and Planning Analyst - 777-7308


Address

Wyoming Insurance Department
106 E. 6th Avenue
Cheyenne, WY  82001
(307) 777-7401
(800) 438-5768