Research

Published or Accepted Peer-reviewed Papers

Soltani, Mohamad, Robert Batt, Hessam Bavafa. (2024) “Quality Improvement Spillover: Evidence from the Hospital Readmission Reduction Program.”  Forthcoming in Management Science

Mohamad, Robert J. Batt, Hessam Bavafa, Brian W. Patterson. (2022) Does What Happens in the ED Stay in the ED? The Effects of Emergency Department Physician Workload on Post-ED Care Use. Manufacturing & Services Operations Management. Vol. 24, No. 6, (pp. 3079-3098)

Green, Rebecca K, Manish N. Shah, Lindsay R, Clark, Robert J. Batt, Nathaniel A. Chin, Brian W. Patterson. (2022) Comparing emergency department use among individuals with varying levels of cognitive impairment. BMC Geriatrics. 22, 382.

Meng, Lesley, Robert Batt, Christian Terwiesch. (2021) The Impact of Facility Layout on Worker Behavior: An Empirical Study of Nurses in the Emergency Department. Manufacturing & Services Operations Management. Vol. 23, No. 4, (pp. 819-834)

Pulia, Michael S., Daniel J. Heckmann, Joshua M. Glazer, Ciara Barclay-Buchanan, Nicholas Kuehnel, Joshua Ross, Brian Sharp, Robert J. Batt, Brian W. Patterson. (2020) Electronic Health Record-Based Surveillance for Community Transmitted COVID-19 in the Emergency Department. Western Journal of Emergency Medicine. Vol. 21, No. 4, (pp. 748-751)

Schnapp, Benjamin H., Emily Fleming, Aaron S. Kraut, Mary Westergaard, Robert J. Batt, Brian W. Patterson. (2020) Maggots, Mucous and Monkey Meat: Does Disgust Sensitivity Affect Case Mix Seen During Residency? Western Journal of Emergency Medicine. Vol. 21, No. 1, (pp. 87-90).

Batt, R. J. & Tong, J. (2019). Mean Service Metrics: Biased Quality Judgment and the Customer-Server Quality Gap. Manufacturing & Service Operations Management. Vol. 22, No. 5, (pp. 975-995).

Batt, R. J., KC, D.S., Staats, B. R., & Patterson, B. W. (2019) The Effects of Discrete Work Shifts on a Non-terminating Service System. Production and Operations Management. Vol. 28., No. 6.

Batt, R. J. & Gallino, S. (2019). Finding a Needle in a Haystack: The Effects of Searching and Learning on Pick-Worker Performance. Management Science. Vol 65, No. 6.

Patterson, B. & Repplinger, M. & Pulia, M. & Batt, R. & Svenson, J. & Trinh, A. & Mendonca, E. & Smith, M. & Hamedani, A. & Shah, M. (2018). Using the Hendrich II Inpatient Fall Risk Screen to Predict Outpatient Falls after ED Visits. Journal of the American Geriatrics Society. Vol. 66, No. 4.

Gorsky, J. & Batt, R. & Otles, E. & Shah, M. & Hamedani, A. & Patterson, B. (2017). The Impact of Emergency Department Census on the Decision to Admit. Academic Emergency Medicine (24), 13-21.

Batt, R. J., & Terwiesch, C. (2017). Early Task Initiation and Other Load-adaptive Mechanisms in the Emergency Department. Management Science. Vol. 63, No. 11.

  Formerly titled: "Doctors Under Load: An Empirical Study of State-Dependent Service Times in Emergency Care"

  Formerly titled: "How a Service Process Adapts to Load: An Econometric Analysis of Patient Treatment in the Emergency Department"

Patterson, B., Batt, R. J., Wilbanks, M., Otles, E., Westergaard, M., & Shah, M. (2015). Cherry Picking Patients: Examining the Interval Between Patient Rooming and Resident Self Assignment. Academic Emergency Medicine. Vol. 23, No. 6.

Batt, R. J., & Terwiesch, C. (2015). Waiting Patiently: An Empirical Study of Queue Abandonment in an Emergency Department. Management Science. Vol. 61, No. 1.

Lucas, J., Batt, R. J., & Soremekun, O. A. (2014). Setting wait times to achieve targeted left without being seen rates. American Journal of Emergency Medicine, The. Vol. 32, No. 4. 342-345.

Batt, R., Pines, J., Hilton, J., & Terwiesch, C. (2011).  The Financial Consequences of Lost Demand and Reducing Boarding in Hospital Emergency Departments. Annals of Emergency Medicine (58), 331-340.

Papers Under Revision or Review

Batt, Robert, Santiago Gallino. (2024) “Multitasking over Time: The Time-dependent Effects of Multitasking”

Books

Powell, S.G., & Batt, R.J. (2008). Modeling for Insight: A Master Class for Business Analysts. John Wiley & Sons.

My Google Scholar Page