Westfork Consulting is the leading independent provider of LatentZero expertise.
Implementing a new compliance system or trade order management system (TOMS or OMS) is a large undertaking, and one that is typically both high value and high visibility.
Most firms and desks that decide its time to implement one or both of these systems typically believe that the vendor which sold them the system has both the resources and the desire to ensure a smooth and successful implementation.
The truth is that most vendors are separated into two groups with unique goals:
sales and engineering
Their goals are to:
Find qualified leads
Convince qualified leads that the products of their company are superior to the products of other vendors
Negotiate and close a sale after convincing a qualified lead of their products' superiority
professional services
Their goals are to:
Sell services (chargeable by the hour) related to implementing and integrating the products sold by their company
So, who is on the customer side? In reality, no one at these vendors really takes the customer side.
Westfork Consulting is on your side!
We have the experience, contacts, and consultants that can ensure a successful implementation.
Whatever your needs, we can help:
Vendor management
Product integration
Custom development
Product setup and implementation