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If you're a HelpDesk representative who will be fielding questions from users about using Google Apps, here are some resources to help you out.
HelpDesk Resources
Contact Support
+1 (888) 796-3426
(Canada and USA)
+1 (604) 200-0091
(All Other Countries)
International Address
P.O. BOX 18118
Port Moody, B.C.
V3H 0A2
Canada
U.S. Mailing Address
P.O. BOX 18118
1927 Boblett Street
Blaine, WA 98230
United States
Community
Syndicor Updates
Learn to:
Quickly resolve common issues with Gmail and Google Calendar
Use Google's online resources to troubleshoot issues
Get tips on how to:
Set up your HelpDesk operations to support Google Apps
Train your support staff on troubleshooting Google Apps issues and submitting support tickets to Google
Google Mail & Calendar Troubleshooting
(training slides)
HelpDesk setup and training tips
(Help Center article)
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