Stern IT

IT Advisory

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Contact Helpdesk



Tisch L-100

Stern IT encourages you to contact the HelpDesk with questions or for technical support. The HelpDesk is committed to addressing your concerns.

Located in Tisch L-100 the Helpdesk can be reached at 212-998-0180 or  A searchable Knowledgebase is available. 

Stern IT Organization 

Stern IT is organized into two main functional groups, the Client Service Group (CSG) and the Enterprise Operations and Solutions Group (EOPS).  

Student Relationship Manager

An integral member of the IT Team is our Student Relationship Manager, Brenda Mitchell. Brenda works closely with students to act as a liaison between the IT Team and the student body. Brenda assists in escalating student ideas and proposals to the appropriate Stern administrators. Brenda can be reached in her office, Tisch 532 or by phone, 212-998-0391 or email, 

Faculty Relationship Manager

Another integral member of the IT team is our Faculty Relationship Manager, Matthew Gee.
Matthew assists Stern faculty, as well as, staff and administrators with their technology needs.  Matthew can be reached in his office, Tisch 531, or by phone, 212-998-0164 or email, 

We have walk-in hours if you would prefer to seek the solutions for your problem in-person.

 Semester  Operating Hours
 Monday - Friday
 8:00am - 10:00pm
 Saturday - Sunday
 8:00am - 6:00pm

 Summer Operating Hours
 Monday - Thursday  
 8:00am - 9:00pm    
 Friday          8:00am - 8:00pm    
 Saturday - Sunday    
 8:00am - 5:00pm

 Holiday Closures
 July 4
 Independence Day    
 November 26 and 27
 December 23 - Jan. 5
 Winter Recess